---
title: "State & Local Government Digital Transformation | Solutions"
description: "The path to digital transformation in government starts with the right software solutions. Find out more about Hyland's solutions for government agencies."
url: "https://www.hyland.com/en/solutions/industries/government/state-government"
lang: "en"
published: "2026-08-04T23:07:14.849Z"
---

# State & Local Government Digital Transformation | Solutions

## Digital transformation for state and local government

Power digital services and transformation with a single, centralized and configurable content services platform.

[Talk to government experts](/en/contact-us)

[Book a demo](/en/demos/request-demo)

### Explore Hyland’s state and local expertise

Deploy a suite of configurable, digital tools to automate processes across agencies, departments and use cases for faster decisions and service delivery.

#### Public assistance

Automatically capture applications and supporting documentation for faster eligibility decisions and recertifications.

[Hyland's public assistance](/en/resources/articles/what-can-you-do-with-onbase)

#### Public works and community development

Electronically manage construction tasks, from licenses and permits to Esri/GIS integrations and inspections.

[Hyland's public works and engineering](/en/resources/articles/what-can-you-do-with-onbase)

#### Investigations and inspections

Empower inspectors, public safety officers and law enforcement to work more effectively in the field with online forms and mobile processes.

[Hyland's Investigations and Inspections](/en/resources/articles/what-can-you-do-with-onbase)

#### Workforce development

Capture and manage applications online for benefits like unemployment claims, and automatically route to case workers.

[Read a case study](/en/customers/pennsylvania-treasury-dept)

#### Licenses and permits

Speed review and approval of professional, occupational and business licenses/permits with e-forms and automation.

[Automate permits now](/en/resources/articles/what-can-you-do-with-onbase)

#### Public records request management

Simplify and speed information request submissions and fulfillment with online capabilities and digital delivery.

[Hyland's public records management](/en/resources/articles/state-gov-public-records-management)

#### Constituent portal

Integrate a self-service citizen portal into your website that has e-forms, document uploading and status tracking.

#### Integrations with core systems

- Cityworks
- Accela
- Esri
- Workday
- SAP
- Salesforce
- Tempest Prospero
- PeopleSoft

## Case studies for state and local government

Discover how agencies achieve measurable value using Hyland’s digital government solutions.

- [Virginia Department of Motor Vehicles (DMV)](/en/customers/virginia-dmv) — State transportation services agency uncovers expected savings of $500,000 in shipping costs alone with Hyland solutions.
- [Wasatch County](/en/customers/wasatch-county) — Utah county uses Hyland solutions to meet transformative, life-changing goals.
- [Horry County](/en/customers/horry-county) — Local government agency uses Hyland RPA to process 30,000 property tax returns without human interaction.
- [The Commonwealth of Massachusetts](/en/customers/state-of-massachusetts) — The state was headed for the cloud, but it wanted a no-stress deployment. Enter Hyland.

[View all case studies](/en/resources/resource-center?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type.keyword&filters%5B0%5D%5Bvalues%5D%5B0%5D=case_study&filters%5B0%5D%5Btype%5D=any&filters%5B0%5D%5Bpersistent%5D=false)

## Resources for state and local government

### [Where is your agency on its automation journey?](/en/resources/articles/automation-maturity-model)

### [Maximizing efficiency with AI and automation](/en/resources/analyst-reports/govtech-ai-powered-automation)

### [How agentic AI can be a government game-changer](/en/resources/articles/evolution-of-agentic-ai-in-government)

### [Why IDP is the future of digital government](/en/resources/articles/future-of-digital-government-is-idp)