---
title: "Prior Authorization Overview"
description: "Discover how Hyland Intelligent Document Processing helps healthcare organizations improve prior authorization procedures."
url: "https://www.hyland.com/en/resources/downloads/prior-authorization"
lang: "en"
published: "2026-09-03T17:18:58.463Z"
---

# Prior Authorization Overview

## Automate prior authorization with Hyland IDP

Payers can reduce costs and accelerate care — while meeting CMS deadlines — with intelligent document processing (IDP).

![Healthcare worker checks laptop while processing electronic documents.](https://site-cdn.hyland.com/www/45c9b051b9/prior-authorization-web.jpg)

[Explore Hyland IDP](/en/solutions/products/intelligent-document-processing)

Is manual document processing holding your organization back?

Beginning in 2026, the Centers for Medicare and Medicaid Services (CMS) [will require](https://www.cms.gov/newsroom/fact-sheets/cms-interoperability-and-prior-authorization-final-rule-cms-0057-f) payers to send prior authorization decisions within:

- **72 hours** for urgent requests

- **Seven calendar days** for standard requests

That’s a significant challenge for organizations that still rely on faxed forms, email attachments and manual sorting — all of which can slow decision-making, increase errors and bring compliance risks.

Hyland has a solution for that.

### Meet Hyland IDP

Built on the [Hyland Content Innovation Cloud](https://www.hyland.com/en/platform)™, Hyland IDP transforms the prior authorization intake process. The [AI-powered intelligent document processing (IDP) solution](https://www.hyland.com/en/solutions/products/intelligent-document-processing) features:

- **Generative AI for document classification:** Automatically identify and separate documents from fax, email, electronic health records (EHRs) and portals using large language models (LLMs).

- **Intelligent data extraction:** Extract structured and unstructured data — including handwriting, checkboxes and tables — with unmatched accuracy.

- **Compliance-ready automation:** Accelerate intake workflows to confidently meet CMS deadlines and reduce manual errors.

- **Scalable efficiency:** Deploy across medical, dental and pharmacy workflows with a low-code, prompt-based interface.

### Get a behind-the-scenes tour

Watch how easy it is to set up a new project with Hyland IDP.

## Key benefits

- Up to 70% reduction in manual processing costs

- Data for decisions in seconds, not hours

- Improved data quality and fewer exceptions

- Better member outcomes through faster care access

### From fax to fast: Here’s how it works

Are you ready to see the solution in action? In this webinar, Hyland experts discuss the operational and clinical benefits of Hyland IDP, and demonstrate the solution.

**> Webinar replay:** [**Transforming prior authorization intake**](https://event.on24.com/wcc/r/5143447/101AC7C072529B551BE4F0E44E31B359)

The tools to meet regulatory demands and unlock operational efficiency are here. With our help, your team can automate prior authorization intake and drive faster care.

[Contact us](https://www.hyland.com/en/contact-us) or [request a demo](https://www.hyland.com/en/demos/request-demo) today.

## You might also like:

- [AI-powered IDP: The future of intelligent enterprise](/en/resources/downloads/intelligent-document-processing-future-enterprise) — Check out this whitepaper by AI and automation experts Pascal Bornet and Kieran Gilmurray.
- [What can you do with Hyland IDP?](/en/resources/articles/what-can-you-do-with-hyland-idp) — Hyland's AI-powered intelligent document processing solution brings instant value and efficiency to teams that work with document capture, classification, extraction and validation.
- [20 intelligent document processing (IDP) use cases](/en/resources/articles/idp-use-cases) — Explore how IDP is helping businesses across various industries transform their operations for enhanced efficiency.
- [How to choose the right IDP solution](/en/resources/articles/choosing-the-right-idp-solution) — Modernizing your IDP solution looks a lot different than it did a few years ago. Here are 12 questions to ask IDP vendors to help assure you get the best tool for your needs — both now and in the future.