---
title: "8 Traits of Next-Generation Insurers"
description: "The insurance industry is at a tipping point. Explore the winning ideas being utilized by the next generation and learn how traditional insurers can keep pace."
url: "https://www.hyland.com/en/resources/downloads/8-traits-next-gen-insurance"
lang: "en"
published: "2026-09-02T19:11:17.479Z"
---

# 8 Traits of Next-Generation Insurers

## Eight winning traits of next-generation insurers

Find out how traditional insurers can stay competitive in an ever-evolving industry.

[Download](https://site-cdn.hyland.com/www/dd72466c13/insurance_ebook_8-traits-next-gen-insurance.pdf)

[Explore Hyland's insurance solutions](/en/solutions/industries/insurance)

The [insurance industry](/en/solutions/industries/insurance) is at a tipping point. A next generation of insurers — one that is disrupting traditional business models and shedding the constraints of legacy systems — has emerged.

This e-book, *8 traits of next-generation insurers*, explores winning ideas that are being utilized by innovative insurance companies. You’ll learn:

- How to best prepare for the hyper-connected customer
- The importance of extending the value proposition
- Why it’s helpful to follow the lead of the tech giants
- The benefits of working smarter, not harder
- What inhibits traditional insurers from success

It takes a different mindset to compete in the rapidly evolving industry. Customers expect fast, frictionless experiences, and they have little tolerance for unmet expectations.

Can your organization keep pace? This guide can help.

## You might also like:

- [Why modernization, automation and AI are key to insurance innovation](/en/resources/articles/insurance-modernization-automation-ai) — Explore key challenges, benefits and use cases for advanced technologies that can put insurers on a path to success.
- [Liberty Mutual Insurance](/en/customers/liberty-mutual) — Global insurer saves $21 million over five years with assistance from Hyland.
- [Maximizing AI’s potential in P&C claims](/en/resources/articles/ai-in-property-and-casualty-claims) — Celent analyst Nathan Golia explores how leveraging AI can be sure-fire winner as insurers look to enhance their employee and customer retention.
- [A policyholder-first approach to the insurance experience](/en/resources/articles/policyholder-first-approach) — Celent analyst explores how insurers can improve the online customer experience through customer focus and digitization