---
title: "Process Automation Software"
description: "Optimize processes with Hyland's automation software. Automate tasks, streamline approvals, and analyse processes."
url: "https://www.hyland.com/en/platform/process-automation"
lang: "en"
published: "2026-08-04T23:05:46.999Z"
---

# Process Automation Software

## Process automation software

Embrace a system that efficiently automates processes by digitizing business, optimizing workflows and helping teams work faster with the best information.

[Book a demo](/en/demos/request-demo)

[Chat with Hyland](/en/contact-us)

Effective automation speeds up processes, reduces bottlenecks, and improves user and customer experiences. Hyland’s intelligent automation solutions unburden users, optimize processes and provide insights for continued growth and improvement.

## Benefits

#### Improve process efficiency

Automation decreases the amount of effort required by the process.

#### Decrease costs

Dramatically reduce the direct and indirect costs of the process.

#### Decrease business cycle time

Automation speeds up processes and eliminates bottlenecks while reducing exceptions.

#### Improve data accuracy

Make processes more consistent and minimize errors.

## Key features

Hyland’s process automation features:

#### Content routing and sharing

Automatically direct relevant content to the right workflows or people for review, signature, approval and other business tasks.

#### Productivity tools

Manage workloads with automated queue management, alerts, reminders and insights.

#### Automated content enrichment

Generative AI and retrieval-augmented generation empowers users with prompt-based information discovery and on-demand content analytics and insights.

#### Workflow automation

Use an intuitive drag-and-drop workflow designer and business logic to automate and optimize manual tasks and data flows.

#### Case management

Streamline management of the various records, tasks and activities pertaining to cases and other complex information-driven processes.

#### Search automation

Save and share search queries, and receive automated search alerts when new content matching a defined query is available.

#### Integration capabilities

Use out-of-the-box connectors and REST APIs to connect disparate systems and facilitate the smooth flow of data and processes across the organization.

#### Robotic process automation

Leverage bots to automate manual, rules-based, high-volume and repetitive tasks like data processing, input and verification.

#### Auditing automation

Give auditors access to automatically generated digital system logs and predefined reports.

#### Reporting and insights

Use self-service reporting dashboards to deliver relevant process insights and grant a more complete view into process performance and user activity.

> Hyland Automate has transformed how we manage forms and processes. We've seen improvements in efficiency, and it's only the beginning. We're looking forward to leveraging Automate across more departments in the future.

Carol Wiemuth, Programmer Analyst, Indiana State University

## Key resources

- [Forrester Study: Transforming Processes with Content, Automation, and AI](/en/resources/analyst-reports/forrester-content-services-tlp) — Insights from the fifth annual Content Services Pulse Study
- [Maximize business value from content intelligence and AI](/en/resources/analyst-reports/ibs-unstructured-data-report-2025) — Review new data from industry analyst and Intelligent Business Strategies CEO Mike Ferguson about how AI and content intelligence can maximize your business value.
- [How AI and automation can alleviate the workforce shortage in healthcare](/en/resources/articles/healthcare-workforce-shortage) — With demand for professionals far outpacing the supply, health systems need to find innovative ways to utilize technology to automate tasks and free up staff.

Process automation products

Start modernizing your approach to content.

[Hyland Automate](/en/solutions/products/hyland-automate)

[Hyland RPA](/en/solutions/products/hyland-rpa)

[All Hyland products](/en/solutions/products)

Industry solutions

[Manage your particular content](/en/solutions/industries)

Switching to Hyland

[Get Started](/en/resources/articles/switching-to-hyland)