--- title: "Dutch Health System Case Study" description: "Explore how a growing healthcare organization deployed Hyland Acuo and Hyland NilRead to generate cost savings and improve user experiences." url: "https://www.hyland.com/en/customers/dutch-health-system" lang: "en" published: "2026-09-01T19:33:06.647Z" --- # Dutch Health System Case Study ## Dutch health system transforms enterprise imaging workflows Find out how Hyland helped a growing organization improve interoperability, reduce costs and increase user satisfaction. ![Dutch Health System Case Study](https://site-cdn.hyland.com/www/bd1db95b99/dutch-health-system.jpeg) [Explore Hyland's healthcare solutions](/en/solutions/industries/healthcare) [See them in action](/en/demos/request-demo) ## Introduction A Dutch health system was undergoing a transition to a unified IT infrastructure that included migrations to an Epic EMR and a vendor neutral archive (VNA). The health system faced several key challenges as it attempted to transform its enterprise imaging workflows: - Fragmented imaging systems across multiple hospitals - Limited interoperability and inefficiencies in accessing and managing medical images - User resistance to new systems due to familiarity with existing solutions **> Learn more |** [**How connected data can help improve patient outcomes**](/en/resources/analyst-reports/himss-cook-childrens) ## Independent study selects Hyland solutions An independent study recommended [Hyland Acuo](/en/solutions/products/acuo), a VNA solution, and [NilRead](/en/solutions/products/nilread), Hyland’s universal diagnostic viewer. The implementation process involved close collaboration with Hyland's technical experts, who provided comprehensive training and support as the health system consolidated PACS archives and integrated new systems. The health system now relies on NilRead to provide secure, cross-enterprise image viewing on multiple devices. Hyland’s universal diagnostic viewer [seamlessly integrates with Epic](/en/platform/integrations/epic) for enhanced workflows. And with Acuo, the health system has centralized archiving for disaster recovery and data migration. The new VNA provides XDS support for regional image sharing and helps the health system meet security and regulatory requirements. **> Acuo in action |** [**Hyland is at heart of health system’s imaging infrastructure**](/en/customers/kettering-health) ### How to make an enterprise-wide impact with enterprise imaging ![A woman in a doctor's coat looking at brain image scans.](https://site-cdn.hyland.com/www/930697d656/woman-brain-scan-as226212080.jpeg) The MetroHealth System wanted to devise an enterprise imaging strategy that would make a considerable impact on the entire health system. With a little help from Hyland, MetroHealth did just that. Explore best practices and lessons learned from the extensive project. [Read MetroHealth's story](/en/resources/articles/enterprise-imaging-best-practices) ## Key results With Hyland at the heart of its enterprise imaging strategy, the health system has enhanced patient care via faster image access and improved collaboration. The unified system has helped the organization provide timely diagnoses and treatment decisions. Other benefits include: - The consolidated infrastructure has **reduced complexity and generated cost savings**. - A single access pathway for all images has **improved clinician efficiency** and **streamlined workflows**, which have **increased user satisfaction**. - The successful integration of regional XDS repositories has produced **broader image availability**. - NilRead has enabled remote access for second opinions and telehealth consultations. - Acuo helped the health system **seamlessly migrate images** during a merger, while **supporting scalability** for future expansions. **> Learn more |** [**Northwestern Medicine transforms research imaging process**](/en/customers/northwestern-medicine) ## Lessons learned The successful enterprise imaging transformation reinforced the importance of user training and change management to overcome resistance. It also showed the need for robust technical support during implementation. The health system recommends that organizations considering similar changes align their imaging solutions with strategic goals and interoperability standards. ### Five key takeaways from HIMSS State of Interoperability report ![MetroHealth Story](https://site-cdn.hyland.com/www/bcb54a38af/metrohealth_story.jpg) The top goals of healthcare leaders often are at odds with their current reality. Explore interesting insights from HIMSS Market Insights’ annual survey — including why unstructured documents and images remain a significant concern (the numbers tell quite a story). [Read the article](/en/resources/articles/5-key-takeaways-himss-report) ## What’s next? Looking ahead, the organization plans to expand its use of Hyland solutions to support emerging trends in healthcare imaging. Among the possibilities is exploring the use of AI-powered tools for advanced diagnostics and decision support, along with a greater emphasis on interoperability and regional image sharing. ## Interoperability obstacles? We can help Are disconnected systems making it difficult to access and manage medical images? Is unstructured data a major obstacle to interoperability? We can help. With Hyland’s [content intelligence](/en/platform/content-intelligence) and [enterprise imaging solutions](/en/solutions/industries/healthcare/enterprise-medical-imaging), health systems can integrate images and unstructured clinical content within EHR workflows. By improving efficiency, reducing costs and enhancing outcomes, you’ll maximize your investment and make a real difference. Ready to learn more? [Request a demo](/en/demos/request-demo) or [schedule a meeting](https://hyland.drift.click/meet-with-Hyland) today. ## You might also like: - [The top five benefits of cloud-based enterprise imaging](/en/resources/articles/top-benefits-of-cloud-based-ei) — Find out how Hyland Healthcare's cloud solution can provide better security and higher availability. - [Leading health system achieves 'One Patient, One Chart' vision with enterprise imaging](/en/resources/articles/unc-health-enterprise-wide-imaging-vision) — Explore key results, benefits and best practices from UNC Health's enterprise-wide initiative. - [Transforming OB-GYN specialty care with Hyland technology](/en/customers/integrated-delivery-network) — Find out how a large integrated delivery network increased efficiency, physician satisfaction and patient care. - [How to improve efficiency in clinical operations](/en/resources/articles/how-to-improve-efficiency-in-clinical-operation) — Discover how to enhance clinical efficiency and patient care by integrating advanced technologies and optimizing workflows for streamlined, cost-effective operations.