--- title: "Customer Success Stories | Hyland" description: "Dive into Hyland's customer case studies. Learn how organizations leverage our solutions for improved processes and impactful outcomes." url: "https://www.hyland.com/en/customers/case-studies" lang: "en" published: "2026-08-05T20:29:48.614Z" --- # Customer Success Stories | Hyland ## Customer stories See beyond how Hyland customers use our products and uncover how they’re impacting the lives of the people they serve — their employees, students, communities and more. ![A group of three people in business attire happily chat near a window while working together.](https://site-cdn.hyland.com/www/83a9ba86aa/case-studies-hero-image-3151x3151.jpeg) ## Real experiences from real customers - [How BeneSys modernizes benefits with Hyland Content Innovation Cloud™](/en/customers/benesys) — Running Content Innovation Cloud on AWS modernizes benefits administrator’s high-volume workflows and supports long-term growth. - [Indiana State University](/en/customers/indiana-state-university) — By modernizing forms, workflows and approvals with Hyland Automate™ and Hyland Perceptive Content™, ISU is increasing visibility, strengthening accountability and creating a foundation for continuous improvement across campus. - [Cisco](/en/customers/cisco) — World networking leader runs faster and more efficiently with Hyland Alfresco. - [Valeris](/en/customers/valeris) — Valeris, a patient services company, used Hyland IDP to accelerate the patient enrollment process and capture a 40% time-savings to the process. Learn more about how they did it. [View all case studies](/en/resources/resource-center?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type.keyword&filters%5B0%5D%5Bvalues%5D%5B0%5D=case_study&filters%5B0%5D%5Btype%5D=any&filters%5B0%5D%5Bpersistent%5D=false) ## 5 customers, 5 modernization stories **Have five minutes? Get a snapshot look at how five Hyland customers reimagined their content strategies and embraced new, powerful ways to capitalize on modern technology.** The ground is shifting in the content management market, and companies have an advantage when they're partnered with a provider like Hyland. Learn how the FAA, NASA’s Langley Center, publishing giant Pearson, CVS Health and Dutch bank ABN AMRO worked with Hyland to accomplish things like: - Consolidation of disparate systems into a unified, cost-effective solution - Migration of 2.5 TB of data, plus onboarding over 400 active users - An enhanced user experience by integrating semantic tagging capabilities for content reuse and accessibility - Improved customer service by enabling faster, more accurate information retrieval - Speedy implementation with 1 billion assets managed in just three years [Read the modernization case studies](/en/resources/articles/modernization-case-studies) ## Hear from our customers ## Hyland knows AI — and ECM ![A potential Hyland customer takes a solution self-assessment on a mobile phone.](https://site-cdn.hyland.com/www/4a7f6d95e5/solutions-promotion-5120x2880.jpg) **Hyland Content Innovation Cloud™ takes ECM to new levels with AI-powered content solutions** Content Innovation Cloud is the future of enterprise content management. By leveraging a unified content, process and application intelligence platform, your organization can unlock profound insights from enterprise content and unstructured data that spans multiple repositories and fuels innovation without disruptive migrations. [Explore the platform](/en/solutions/products/hyland-automate) [Book a demo](/en/solutions/products/intelligent-document-processing) ## Further insights - [Switching to Hyland](/en/resources/articles/switching-to-hyland) — Gain a cloud-native digital transformation strategy dedicated to better customer service — and smarter, stronger, faster growth. With Hyland, you can reach your full potential. - [Before you invest in AI, assess your AI-readiness](/en/resources/articles/ai-readiness) — The promise and potential of AI is something every organization wants to align with, but one big part of its implementation is often overlooked: AI-readiness. Before AI can achieve what you expect it to, your enterprise content must be AI-enabled. Here's the AI-readiness framework to consider. - [Use AI to redefine content management with Hyland](/en/resources/articles/hyland-ai-tools) — The tools that redefining content management with AI - [Pushing the boundaries of enterprise content](/en/resources/articles/content-innovation) — Content is the foundation for digital transformation. Here’s how content experts can overcome today’s biggest business challenges and start innovating in smart new ways, using smart new technology. ### Hyland customers review us on G2 G2 helps buyers make smarter software decisions. Read Hyland customers’ unbiased, authentic reviews of our solutions. #### OnBase ##### Intuitive, flexible, powerful low-code solutions “Incredible suite of tools for managing complex processes, ensuring stability and audit trails, rapid app development, and pretty much any crazy requests our users and business owners propose for us. Easily my favorite system to work in and support.” [Explore OnBase case studies](/en/resources/resource-center?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type.keyword&filters%5B0%5D%5Bvalues%5D%5B0%5D=case_study&filters%5B0%5D%5Btype%5D=any&filters%5B0%5D%5Bpersistent%5D=false&filters%5B1%5D%5Bfield%5D=products.keyword&filters%5B1%5D%5Bvalues%5D%5B0%5D=onbase&filters%5B1%5D%5Btype%5D=any&filters%5B1%5D%5Bpersistent%5D=false) #### Alfresco ##### Your content on a versatile platform “It offers the basic to the complex capability a business domain is looking for. It caters to people who resist change to folks who innovate and dare to explore new capabilities in the digital content space.” [View Alfresco case studies](/en/resources/resource-center?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type.keyword&filters%5B0%5D%5Bvalues%5D%5B0%5D=case_study&filters%5B0%5D%5Btype%5D=any&filters%5B0%5D%5Bpersistent%5D=false&filters%5B1%5D%5Bfield%5D=products.keyword&filters%5B1%5D%5Bvalues%5D%5B0%5D=alfresco&filters%5B1%5D%5Btype%5D=any&filters%5B1%5D%5Bpersistent%5D=false) #### Perceptive Content ##### Increased innovation “Perceptive allows document routing and retention with integration of processes and workflows. It allows easy workflow updates and management.” [Discover Perceptive Content case studies](/en/resources/resource-center?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type.keyword&filters%5B0%5D%5Bvalues%5D%5B0%5D=case_study&filters%5B0%5D%5Btype%5D=any&filters%5B0%5D%5Bpersistent%5D=false&filters%5B1%5D%5Bfield%5D=products.keyword&filters%5B1%5D%5Bvalues%5D%5B0%5D=perceptive_content&filters%5B1%5D%5Btype%5D=any&filters%5B1%5D%5Bpersistent%5D=false) #### Nuxeo ##### A future-proof and scalable solution for managing content “Scalability and performance. Nuxeo is the most future-proof platform when it comes \[to\] organizations that are considering cloud-native, low-code driven, highly scalable and next generation, modernized content services platforms, that allow them to set new benchmarks for what's possible in enterprise AI from a CSP standpoint.” [Get to know Nuxeo with case studies](/en/resources/resource-center?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type.keyword&filters%5B0%5D%5Bvalues%5D%5B0%5D=case_study&filters%5B0%5D%5Btype%5D=any&filters%5B0%5D%5Bpersistent%5D=false&filters%5B1%5D%5Bfield%5D=products.keyword&filters%5B1%5D%5Bvalues%5D%5B0%5D=nuxeo&filters%5B1%5D%5Btype%5D=any&filters%5B1%5D%5Bpersistent%5D=false)