Content services: Fueling the RPA engine
Before automation, you need structure.
Intelligent automation (IA) is one of the most common goals within the digital transformation movement. Pulling staff away from slow, manual, repetitive tasks and freeing them to focus on higher-value work increases efficiency and can have a profound effect on customer relationships.
Before IA tools like robotic process automation (RPA) can be put into action, they need access to clean, easily understood and structured information. Unfortunately, for a large portion of the information coming into your organization every day, that just isn’t the reality.
In this e-book, you’ll discover how a Hyland content services platform can automatically capture incoming information and feed it directly to your RPA solution to create true, end-to-end automation.