IDC Spotlight Report: The role of unstructured data in payer member-360 platforms
Payers are increasingly adopting a “member-360 vision” — a more complete, longitudinal record of their members. To achieve this requires a solution that can unify structured and unstructured content across systems. The IDC spotlight “The role of unstructured data in payer member-360 platforms” recommends that payers consider a content services solution that is cloud-native, highly scalable, and built on open source code with support for open standards and APIs, and offers:
- Low-code tools
- Flexible deployment options
- Easy integrations and customizations
- Federation of data across legacy sources
- Access to photo and video files
Download the IDC Spotlight report to learn more.