IDC Spotlight Report: The role of unstructured data in payer member-360 platforms

Payers are increasingly adopting a “member-360 vision” — a more complete, longitudinal record of their members. To achieve this requires a solution that can unify structured and unstructured content across systems. The IDC spotlight “The role of unstructured data in payer member-360 platforms” recommends that payers consider a content services solution that is cloud-native, highly scalable, and built on open source code with support for open standards and APIs, and offers:

  • Low-code tools
  • Flexible deployment options
  • Easy integrations and customizations
  • Federation of data across legacy sources
  • Access to photo and video files

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