Foundations Health Solutions
[Customer success story]
Automate referral management processes to improve the patient experience
Like many post-acute care providers, Foundations Health Solutions (FHS) had a very labor-intensive, paper-based referral and admitting process. The vast quantity of paper generated by hospitals and quick turnaround times required was a breeding ground for human error.
In this success story, you’ll learn how OnBase capture and workflow solutions from Hyland Healthcare helped FHS:
- Accelerate the decision making process for insurance verification, prior authorization and medical review
- Reduce chart processing time from four hours to 30 minutes
- Realize a gain of $6.5 million annually across the enterprise