Manual, outdated practices put a strain on agency resources and create operational challenges that are exacerbated when office locations are closed and employees need to work remotely without access to physical files. When it comes to government digital transformation, the COVID-19 pandemic has made it clear there is no time like the present.
GovLoop’s survey, conducted after six months of remote work, reveals that 97 percent of respondents see reducing manual processes as a priority for their agency. Download this research brief for further lessons learned in the wake of COVID-19, as well as insights including:
There has never been a more critical time for agencies to transform the way they work so they can deliver digital services and avoid disruption. Leveraging digital technology is key to solving ongoing operational challenges and future-proofing your agency.