Operate Managed Services
Essential support capabilities for content services
Hyland Operate Managed Services provides continuity of your solutions for continuity of your business. Our team can support your existing IT team or act on their behalf to proactively manage and monitor your solutions and take on much of the day-to-day activities consuming their time. This essential support ensures your issues are resolved quickly so your internal IT team can spend time on more strategic business efforts.
In this video you will learn the capabilities you can leverage through Operate Managed Services, such as:
- Application and incident management
- Documented solution design to ensure knowledge continuity
- Access to industry expertise through consulting-as-a-service
Watch the video to learn how Operate Managed Services can provide you with the right level of support so you can focus your efforts on your business.
Operate Managed Services includes proactive:
- Application monitoring
- System administration
- Incident management
- Problem resolution
- Defined SLOs