ECM and Document Management Implementation Services

Take advantage of the resources available to you when implementing, evolving or expanding your Hyland solutions

We all know the key to a successful solution is rapid user adoption. 

Ensure your solution meets the needs of your internal and external users and get it to market predictably with Hyland’s Implementation Services. We ensure your project stays on time and within budget, with the right experts guiding the project.

25+ years delivering successful projects are built on the minds of many

Our industry-aligned consultants and technical experts leverage considerable technical experience and deep industry knowledge for best-in-class information management solutions that are leading today’s digital marketplace in content services, including:

  • Industry-specific, automated case management and workflow solutions
  • Advanced capture
  • Integrations with SAP®, Infor Lawson™, PeopleSoft®, Datatel®, Workday® and Salesforce®

Whether you’re beginning with your first Hyland solution or are looking to upgrade or expand, you’ll work directly with our Implementation Services teams from the initial discovery phase through a final, formal deployment sign-off. 

Besides ECM implementation and document management implementation, we also assist with efforts including requirements determination, project scoping, cost estimation and solution design review.

Guiding you with an understanding of the big picture, and the project-level picture

As your content services solutions evolve, you’ll require different areas of guidance from time to time.

Even with highly technical in-house staff, many customers engage our project management services for experts to help guide individual projects from initiation and discovery, through implementation testing and training, to go-live and closure.

Additionally, a growing number of organisations are recognizing the value of implementing enterprise solutions in multi-phase, multi-year projects. These often begin with an enterprise roadmap, and are often led by principal consultants in our programme management services. Industry experts with a deep understanding of your organisation, your goals with content services and what steps to take at strategic times, they ensure successful outcomes along the solution delivery journey. 

It doesn’t matter the scope of your implementation. From simple scan, store, retrieve solutions to multi-facility, global enterprise solutions, we help you get the right solutions into the hands of those who need them.


Global Services employees


successful projects delivered annually

25+ years

in the content services industry, leading customers to success