Intelligent automation (IA) is one of the most common goals within the digital transformation movement. Pulling staff away from slow, manual, repetitive tasks and freeing them to focus on higher-value work increases efficiency and can have a profound effect on customer relationships.
Before IA tools like robotic process automation (RPA) can be put into action, they need access to clean, easily understood and structured information. Unfortunately, for a large portion of the information coming into your organization every day, that just isn’t the reality.
In this ebook, you’ll discover how a Hyland content services platform can automatically capture incoming information and feed it directly to your RPA solution to create true, end-to-end automation.