Case Study: Pekin Insurance

Insurer speeds up digital transformation with Guidewire and OnBase

To improve its competitiveness in a rapidly evolving marketplace, Pekin Insurance Group replaced its legacy platform in 2015 with Guidewire core, data analytics, and digital engagement products — enabling the organization to generate and sustain top-line growth, simplify business processes and improve speed-to-market.

To truly reap the benefits of Guidewire’s technology platform, the insurer took advantage of ancillary products from members of the Guidewire PartnerConnect Solution program to build its own platform ecosystem. But it was important to find solutions that could rapidly integrate with the Guidewire platform. Thanks to Hyland’s Ready for Guidewire OnBase accelerators, Pekin was assured that it would not skip a beat when it came to servicing customers.

Learn how OnBase acts as the insurer’s content services platform as part of the organization’s larger ecosystem to eliminate data silos, streamline business operations and bolster the customer experience by making it quick and easy to manage and access critical information. Hyland’s seamless integration with Guidewire products helped the organization:

  • Integrate OnBase for personal auto and business owners’ policy lines in less than a year
  • Create a project plan in record time
  • Capture inbound data and documents and connecting information for employees and independent agents across the home office and hundreds of agency locations

As a Premier member of the Guidewire PartnerConnect Solution program, Hyland helps Pekin seamlessly integrate into a fully functioning enterprise content management solution right from within their familiar Guidewire core system.