Seven ways innovative insurance companies are preparing for the future
Insurers must embrace change to thrive
Uncertainty is one of the few certainties in the insurance industry. Increases in operational costs, regulatory pressures and competition, coupled with greater expectations from customers, are leading to a challenging future for some insurers.
Stuart Rose, a strategic advisor at Aite-Novarica Group, uncovers the critical areas that carriers must focus on to be ready for the road ahead. Among the top priorities for the most innovative insurance companies are:
- Solving the customer experience conundrum
- Adjusting to an ever-connected world
- Making first impressions last
Organizations are leveraging data and new technology to automate claims, combat fraud and improve the ease of doing business for agents.
To learn more, download your copy of Future ready: Seven priorities for the innovative insurer.