Funeral Directors Life is always innovating to make – and keep – its insurance purchase and administration processes as simple as possible. Recently, the company realized a lack of connectivity between stakeholders in the process was limiting not only speed-to-market and the flexibility to adjust workflows as necessary, but also the ability to engage with customers on a personal level.
Something had to change.
“We had been using imaging since the late 90s, but moved to an imaging system with basic workflow in 2012,” said Kyle Swearingen, director of engineering for Funeral Directors Life. “We quickly outgrew that system and wanted a solution that gave us more control of our own applications. We needed one system that could tie everything together in one easy-to-use application, like going from a Pinto to a Ferrari.”
Watch this video to hear how Funeral Directors Life partnered with a reliable vendor with solutions that are easy to implement. They found the perfect fit, you can too!