Case Management Considerations You Can’t Ignore: Content, Cloud and Configuration
Featuring guest speaker Craig Le Clair, Vice President, Principal Analyst at Forrester, and Matthew McLaughlin, Supervisor of OnBase Development at Priority Health
Regardless of industry, all organizations can benefit from an effective case management approach – improving work like investigations, customer service, incident management and claims handling. Today’s case management tech landscape is rapidly expanding, with providers from different spaces providing different tools for various case scenarios. How can you navigate the shift and create your own success? Join Craig LeClair, principal analyst at Forrester Research, and Hyland to explore what you should take into account as you look to build new or improve existing case management solutions.
In this session you’ll:
• Learn more about the recent Forrester Wave™ for Cloud-Based Dynamic Case Management
• Explore the importance of content in specific case management scenarios
• Hear why many organizations are turning to cloud-based case handling applications
• Discover recommendations for actually building case solutions
You’ll also hear from Matthew McLaughlin from non-profit health insurer Priority Health who will share a case management success story as well as recommendations for how you can benefit from this approach.
Access the on-demand webinar