Content Composer

Automate the creation and management of personalized documents and communication

Customized correspondence. Personalized documentation. Complex, formatted reports. These types of documents seem to bring everything in your operation to a halt while you manually assemble them from existing documents, variable data and information stored in other systems.

Content Composer, Hyland's flagship customer communications management product, overcomes the inherent obstacles of manually assembling and outputting the document types you frequently create – saving time, effort and the expense you thought was an inescapable part of generating both internal and customer-facing output.

Expand the menu below to learn how Content Composer can provide value in each of these key industries.

  • Insurance

    As technology quickly evolves, so do the expectations of insurance customers. More and more, insureds want to communicate via the channels with which they are most comfortable - and they expect that option.

    Content Composer can help elevate your communications process at every stage of the policyholder’s journey:

     

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  • Government

    The expectation for quick, transparent and consistent communications from government agencies has never been higher. With Content Composer, you improve touchpoints with constituents and deliver trustworthy, accurate correspondence using a platform made to meet the unique needs of government.

     

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  • Higher Education

    In higher education, the engagement of your students, alumni and donors is critical to the ongoing strength of your mission. From the very first contact — perhaps an application confirmation email — to the ongoing networking or fundraising notices distributed to your contact lists, personalized communication to your target audience is key to engagement.

     

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  • Healthcare Payers

    As technology quickly evolves, so do the expectations of healthcare payer members. While many members are comfortable with the tried and true paper-based communication model, many more want to communicate via the channels with which they are most comfortable. That could be email, web chat, text or social media. Communication that is digital, personalized and consumed on-demand.

    Connect with members from start to finish

    Content Composer in action 

    Download the full industry solution summary to learn more >>

  • Financial Services

    As technology quickly evolves, so do the expectations of financial services customers. While some customers are comfortable with a paper-based model, many more want to communicate via the channels with which they are most comfortable. They want communication that is digital, personalized and consumed on-demand.

    Download the full industry solution summary to learn more >>