Hyland Cloud

Reliable. Privately managed. Secure.

With the Hyland Cloud, organisations have a safe, dependable hosting option that saves money, frees up time for staff and removes the burden of in-house data maintenance and protected storage. Hyland Cloud customers have dedicated support 24/7/365.

The Hyland Cloud is custom designed to serve as the hosting platform for our cloud-based applications. Since 2004, Hyland has offered cloud-deployment of OnBase enterprise content management (ECM). We continue to drive innovative cloud-based solutions, including ShareBase and AirBase, which are hosted exclusively in the Hyland Cloud.

Comprehensive security and disaster recovery protocols

The team at Hyland manages the data centres around the globe to provide a redundant, reliable, up-to-date infrastructure in a secure environment. More than 60 dedicated Cloud Services professionals manage:

  • Disaster recovery
  • Recovery point objective
  • Restoration time objective
  • Service level agreement commitments
  • Ongoing penetration and vulnerability testing

Global Cloud Services is regularly audited and certified to retain security credentials and provide service to customers with highly sensitive data

  • SOC 2 and 3 audited
  • Cloud Security Alliance Registered
  • Global Cloud Services wing at corporate headquarters requires additional security clearance for access

Hyland's Global Cloud Services team works exclusively to support the Hyland Cloud. Never outsourced, this seasoned team of cloud professionals is available 24/7/365, providing oversight on governance, risk, compliance, security, network and infrastructure, operations, database services, data services and support.


Our data centres meet or exceed required security standards, and our cloud management group is independently audited and certified.

Hyland Cloud Certifications

Data centers

  • SOC 1 and 3 or 2 audited
  • ISO 27001 certified (or local equivalent)
  • TIA Tier 3 or 4

Hyland Cloud Services

  • SOC 2 and 3 audited
  • Cloud Security Alliance
  • Limited physical access

Hyland Cloud Data Centres

Data Centers

Learn more

Brochure: OnBase in the Hyland Cloud

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Fact sheet: Safe and Secure in the Hyland Cloud

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White paper: ECM in the Cloud: Content made easier

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