Letter to Perceptive Content customers from Hyland president and CEO, Bill Priemer

We welcome our new colleagues and customers

July 10, 2017

To our new customers,

I am excited to share that today we announced the completion of our acquisition of the Perceptive business unit of Lexmark International, Inc., including your Perceptive Content software solution.

For years we’ve admired the people and technology of Perceptive and I am thrilled to welcome them into the Hyland family. We’re a software company that thrives on new ideas and diverse perspectives, and since 1991, it’s been our mission to help our employees, customers and partners exceed their potential, and now that includes you. Welcome!

When we first announced our acquisition intent in May, I stated my personal commitment to you and every Hyland customer. Today I’m happy to share that Hyland will honor that commitment by supporting your Perceptive Content solution for as far into the future as we can see. As part of that support, we plan to continue to provide new product releases focusing on product fixes as well as compatibility upgrades. Additionally, we intend to continue to enhance the Perceptive Content product where it makes sense to do so. We know the importance of your Perceptive Content system, its content and your investment in it.

Over the past decade, Hyland has acquired several software products and customer bases. We continue to serve those customers today, just as we’ll continue to support you going forward.

For those customers planning to maintain and expand their current Perceptive Content solutions, Hyland will support your solutions with new releases and a customer-first approach. For some of you, a migration path may be the best option – especially if your Perceptive Content roadmap includes adding functionality that exists today in OnBase by Hyland, our industry-leading information platform. We’re planning for that. For those Perceptive customers looking to migrate to OnBase, our goal is to provide multiple options to ease the transition.

I’m excited for what’s to come as we welcome you into the Hyland community of customers, and I look forward to our conversations in the future. 

In the meantime, if you have any questions, please reach out to your account manager or [email protected].

We’re more than 25 years into this, and I look forward to continuing this incredible journey together.



Bill Priemer
President and CEO


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