Your ECM solution should be able to integrate with all of your critical applicationsBy choosing an ECM solution that easily integrates with your other applications, you can ease the transition to the new software, eliminate switching between screens to find the right information and eliminate error caused by manual data entry.
Integrations with your ideal ECM solution should:
- Require minimal custom code. Some ECM products rely on custom code to create their integration points. Custom code is expensive, takes a long time and has to be revisited when either application is upgraded. Your ECM solution should be able to quickly integrate with your other applications. That means within hours, not weeks or months.
- Do more than retrieve documents. While it is extremely valuable to be able to retrieve related documents and information right from within other applications, you need to look beyond document retrieval. An ideal ECM solution will provide the ability to make your users even more efficient by automatically filling out electronic forms, launching workflows, printing barcode cover-sheets and dynamically composing documents like offer letters and policies.
- Synchronise data real-time behind the scenes. The information stored within your ECM system is related to transactions and data in your other systems. Ensure that your systems remain in sync with a two-way data exchange. This eliminates duplicate data entry and is vital to ensure consistent decisions regardless of the system the user looks in.
Hyland customers have integrated OnBase, our enterprise content management solution, into more than 500 unique applications in industries like healthcare, financial services, insurance, government and higher education.