Customer success profiles

A more complete, multimedia understanding of how customers around the world use Hyland's thoughtfully-designed technology

Hyland solutions enable thousands of organisations to deliver better experiences to the people they serve.

Hear how we've improved operations and customer experiences at real organisations: 

Noridian Healthcare Solutions

Using OnBase Workflow, Noridian ensures customers receive timely and consistent responses.

The Royal Marsden Hospital

This leading global cancer hospital is increasing clinical and administrative efficiencies by enabling a complete digital patient record.

Priority Health

This Michigan-based health insurer is leveraging the OnBase information management platform to streamline member onboarding processes and improve customer service levels.

Alliant Credit Union | Hyland

Explore how Alliant Credit Union, one of the top ten largest US credit unions, increased efficiencies enterprise-wide

Civista Bank | Hyland

Here's how Civista Bank digitised its processes, enables continuous improvements to capabilities and customer service with Hyland

Coke One North America (CONA)

Facing rapid growth, CONA reliably scales SAP-backed processes; from 5 million documents per year to 5 million per month


A true technology partnership accelerates saif’s digital agility, transforming business processes across the organization

Liverpool Heart and Chest Hospital NHS Foundation Trust

Learn how OnBase gives LHCH a platform to meet the NHS’s mandate for paper-free referrals.

The MetroHealth System | Hyland

Learn how MetroHealth eliminated paper enterprise-wide to improve information access, efficiency and operations

Mater Misericordiae Ltd

As Mater’s single enterprise content management system across the enterprise, OnBase serves as an official, legal record. With multiple document imports from third-party systems, images are now stored in OnBase and linked to the clinical portal.

UNC Health Care

By integrating enterprise imaging with its EMR, UNC Health Care eliminated PACS, facilitated image exchange and created a true longitudinal patient imaging record

Discovery Benefits | Hyland

See how insurer Discovery Benefits used Hyland solutions to drive process improvements that lef to extraordinary growth