Case Management

Improve knowledge-driven work and manage cases organisation-wide

 

To thrive in today’s business environment, your workforce needs a new way to work – and solutions that support dynamic and often unpredictable processes.

By managing data relationships, documents and processes on a single platform, Hyland’s case management solutions empower employees to effectively manage cases and make better business decisions.

With a case management approach to solving business problems, Hyland’s solutions provide employees with a complete view of all the information they need to complete their work.

Hyland’s case management solutions also increase visibility into an entire case – whether that’s a customer relationship, project or incident/issue – equipping you to make improvements and increase effectiveness over time.

And, Hyland’s platform scales to support business needs across individuals, teams and departments to drive value and elevate productivity enterprise-wide.

Hyland case management solutions:

  • Increase user productivity and ensure continuity of processes
  • Support many solutions with one scalable platform
  • Drive value with fast deployment and quick returns

With extensive case management capabilities and the ability to drive manual processes, Hyland’s case management capabilities meet not only today’s challenges, but the ones you’ll face tomorrow – providing a lower total cost of ownership.

See the benefits of case management with OnBase

Here's a quick overview of the many benefits a case management solution can bring to your organisation – from improving employee decision-making to enhancing customer service.

Point-and-click configure case management solutions

Hyland provides a low-code development platform that equips you to point-and-click configure a variety of business applications – including those that support dynamic case management – to fill in the gaps between your line-of-business systems. Minimise the need for costly custom coding, inefficient shared spreadsheets and disconnected point solutions.

Content-enable your applications

By building case management solutions on the Hyland platform, you take advantage of robust native functionality – like content management, process automation and security controls – and enhance applications with the entire product suite.

 

Case management within the Hyland suite of products: