Funeral Directors Life Insurance Company
Insurer automates new business processing with Hyland RPA and OnBase integration
The Funeral Directors Life Insurance Company’s (FDLIC) acceleration of new business came at a cost: Frustrated employees. Instead of focusing on meaningful work like providing excellent customer service, its team of eight staff members were bogged down with processing more than 2,000 contracts a week.
Learn how the innovative insurer leveraged the Hyland RPA and OnBase integration to transform its new business processes. In this PDF, you’ll learn how intelligent automation enabled the company to:
- Automate new business processing and increase employees’ productivity
- Optimize its claims process, saving 20,000 hours in manual processes even as claims volume increased
- Eliminate time-consuming, manual processes, allowing staff to focus on high-value work
The OnBase integration and Hyland RPA’s ease of configurability also meant that any team member can write and deploy the bots they need — even without a development background.