Customer success story: Fashion industry

Robotic process automation drives efficiencies in retail and e-commerce

Manual, paper-based processes continue to drive down efficiencies and contribute to employee frustration. For this successful fashion design organization, recognizing the need to modernize began with eliminating the tedious, low-value administrative tasks that tied up needed work resources throughout the company — from administration to accounting, risk management, financial planning and reporting.

Hyland RPA enabled the company to automate business processes that require human intervention, such as data entry, data validation and ticket routing. With robotic process automation (RPA) software tools that fit seamlessly into the organization’s IT landscape, the company did not have to adjust any of their internal processes. 

In this case study, you’ll learn how this fashion powerhouse automated their processes to gain significant cost savings and efficiency gains. The flexibility and scalability of Hyland RPA also ensures the organization can extend its current implementation to deliver even greater ROI over time.