Most companies determine that they need a strategic enterprise content management (ECM) solution after they have identified an overarching business challenge, like handling too much paper or unstructured information that causes bottlenecks when trying to process, access or store the information.
Can you give me an example?
Consider a mortgage loan origination file. There's a lot to keep track of in that file. If a form, a signature, a bank statement or a notarisation is missing, it's that much longer until close.With ECM, it's easier to track the status of documents, allow immediate access to the people who need it, and keep personally identifying information safe and secure.
So what's my biggest challenge?
Start by focusing on six of the most common problems we hear from customers. We’re guessing one – if not all – of these will sound familiar to you.
Regulatory complianceA well thought-out enterprise content management (ECM) solution like OnBase from Hyland Software can ease minds and facilitate audits. Here's how.
Document controlWith an enterprise content management solution that allows for document management and version/revision control, losing control over critical documents can be a thing of the past.
Employee productivityMany employee tasks involve moving paper from one person to the next. A smart ECM solution can help empower your employees to do more than push paper.
Keep track of informationA smart ECM solution allows for complete secure document management, from creation through destruction. Documents are centralised, searchable and, automatically linked to the appropriate account.
Speed business processesA strategic ECM solution should streamline your business processes while staying flexible enough to meet your organisation’s specific needs.
Too much paperToo much paper, like curriculum vitae, receipts, work orders and invoices, consumes time and resources you can't afford to lose.