Medical Records Management

Improve medical records management process efficiency and accuracy

How well your Medical Records Management (MRM) department operates is a reflection of the larger organisation. As a central hub for patient information, every task – from scanning medical records to fulfilling subject access request requests – must run smoothly.

OnBase content services for MRM ensure accuracy and efficiency. With case management and business process capabilities, OnBase helps your organisation:

  • Automatically identify external medical records by document type as they enter your organisation
  • Establish a complete patient record immediately available to authorised clinicians and staff
  • Close patient charts quickly by automating deficiency management and completion
  • Heighten customer satisfaction by fulfilling release-of-information requests quickly
  • Reduce AR days and DNFB rates with image-enabled coding
  • Comply with HIPAA, Joint Commission and CMS standards with audit trails and a secure, centralised content repository

OnBase MRM solutions: From scanning to subject access request

By automating tasks with OnBase, end-users remain focused on high-value tasks rather than tedious, error-prone work and managers have increased process visibility. Our full suite of MRM solutions transcend scanning and retrieving to improve a number of tasks.

Computer-Assisted Coding Integration

Streamline medical billing and coding tasks by integrating OnBase with your computer-assisted coding applications to ensure accurate and quick reimbursement.

Deficiency Management

Accelerate and improve chart deficiency analysis tasks from identification and assignment to completion with a simple, intuitive interface.

Image-Enabled Coding

Improve medical records coding workflow processes with OnBase to help staff code charts and encounters faster and more accurately.

Medical Records Classification

OnBase Medical Records Classification automates capture and indexing tasks to improve accuracy, speed and consistency.

Paperless Patient Registration

Create an electronic patient registration process to increase accuracy, speed and patient service with OnBase

Subject Access Request

OnBase content services help medical records management departments fulfill ROI requests quickly and accurately, providing them with a single interface for a complete patient record.