As we begin to emerge from the global pandemic, the health and safety of everyone in the Hyland community — employees, partners, customers and more, along with their families and coworkers — remains our highest priority. Therefore, in an abundance of caution, at this time we will continue to offer robust learning experiences through virtual platforms.
How we as people connect, collaborate and learn has changed — and it’s continuing to evolve. To keep pace, we are expanding our online tools, platforms and resources to help our customers and partners deliver the best possible experience to the people they serve.
There are amazing opportunities to connect virtually with the Hyland community, including:
Webinars
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Insurance Post Webinar - All systems go: how can technology help you keep up with the pace of change expected by today’s insurance customers?
Tuesday, Nov 30 2021
Among the questions we will seek to address are:
How have technology strategies evolved in recent years to embrace the growing potential of digital insurance?
How can insurers augment core legacy systems and processes to keep up with the changing demands of insurance customers?
What technologies and/or IT skillsets are favoured when it comes to augmenting and improving-heritage systems?
How difficult has it been to keep legacy systems running? What is the impact on your goals to build a customer-centric business model?
What are the biggest pain points for insurance companies seeking to become more agile and flexible in terms of technology adoption and integration?
What pain points exist because of a past focus on products and historic product/information silos?
In what ways have insurance companies changed their business processes to bring launches to market quicker to make sure they remain as relevant as possible to policyholders?
How can insurance companies create internal confidence, technology adoption and a ‘can-do’ culture, whereby customer centricity is the lens by which every decision is made?
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State of Information Governance: 5 Findings from the Global Industry Survey
Wednesday, Nov 03 2021
In a world of rapidly growing volume of digital transactions and data, information governance programs are on the priority list of many organizations. Join Hyland and Robert Smallwood, Founder and CEO of InfoGov World Media, as we discuss the recent global survey of Information Governance practitioners, and the top IG drivers, challenges and priorities for organizations in 2021 and 2022. -
Evolving-and-Modernising-Data-Strategies
Monday, Sep 27 2021
Digital transformation is no longer a buzz word, it is now a reality that business entities are operating in. It is no secret that for a digital transformation initiative to be a success, it has to be entrenched in a solid modern data strategy. For a data strategy to carry its weight to steer an organisation that’s digitally transforming to the 4IR “Canaan”, it must be fluid in order to be ahead of this era’s evolving needs.applications thereby driving productivity and new enhanced and seamless customer experiences.
Hyland, in collaboration with ITWeb, is hosting this webinar in which some of the country’s leading industry experts will unpack how evolving and modern data strategies form the core foundation for a fruitful digital transformation journey. They will look at how to align your data strategy and digital transformation and various ways by which to ensure that data is properly used to map a customer journey and enable the delivery of seamless customer experience.
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Breaking down barriers and smashing silos to become truly customer centric
Tuesday, Sep 21 2021
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
Especially given a number of digital native businesses appear to have rewritten the rule book in terms of delivering a truly customer centric service across the value chain: from the marketing to the sale; then subsequent communication and fulfillment.
With this in mind Insurance Post in association with Hyland Technology would like to invite you to watch a live interactive webinar in which a specially selected expert panel will discuss how insurance companies can turn this hypothesis into a reality - and become truly customer centric themselves.
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Establish a 360-degree view of your customer to transform your claims customer relationship
Thursday, Sep 23 2021
Insurance carriers accumulate a wealth of information each time they process an insurance claim. For every claim, content collected from adjusters, authorities, and increasingly customers, helps carriers determine the most equitable settlement.
However, the common hurdle most carriers fall short on is failing to take full advantage of their silos of information to optimize critical claims processes. The key to success lies in discovering the bigger picture from these multiple touchpoints of information.
Join Reuters Events and Robert Bowers (Chief Claims Officer, Westfield Insurance), Kimberly R. Vaughn (AVP, Claims Experience & Customer Analytics, Amerisure), Sean Baird (Director of Product Marketing, Nuxeo), and Randy Dufault (Director of Solution Development, Genus Technologies) as we go in-depth on how future-focused organizations can establish a 360-degree view of their customer and optimize claims processes.
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Thinking “Intelligently” about Automation featuring Deep Analysis
Tuesday, Sep 14 2021
Automation is the imperative of the day, be that in BPM, RPA, or even Hyperautomation. But is it all about the tools and technology? This webinar will explore the practical aspects of automating front and back-office processes and tasks and dealing with today's reality of managing legacy applications and sustaining well-established business activities. Join Alan Pelz-Sharpe, IT analyst and founder of Deep Analysis, to learn why Intelligent Automation is as much people and process activity, as it is a technology challenge. Alan will explain how to approach the automation and augmentation of human tasks and processes in the real world of multiple disconnected legacy applications and data silos. -
Enabling Digital Agility with Low-Code Application Development
Tuesday, Sep 07 2021
Digital transformation has been at the forefront of IT conversations for several years; however, striving for digital transformation alone is not enough. This webinar will focus on low-code application development. -
Identifying the best Hyland CCM solution for you
Wednesday, Aug 25 2021
Join us for this webinar where we will further illustrate the distinct capabilities of OnBase Document Composition and Content Composer, and help you determine which CCM solution best fits your customer correspondence needs. -
Enable your remote workforce with Perceptive Content Apps
Tuesday, Aug 17 2021
Join us for a webinar that will illustrate how you can ‘Enable Your Remote Workforce with Perceptive Content Apps.’ Their simplified, intuitive, and optimized user interface makes them a perfect fit for remote use. Meanwhile, the apps empower users to complete tasks from anywhere, at any time. -
Leveraging your content services platform to elevate information security compliance
Tuesday, Aug 17 2021
Today, organizations face increasing risk associated with the information they collect, process and manage. In this session we will look at the tools your content services platform can provide to strengthen your organization’s security program, reduce risk and maintain regulatory compliance. -
FCW Digital Transformation Workshop
Tuesday, Aug 10 2021
Attendees will come away with an improved ability to:
Retool Business Processes; Improve Cybersecurity; Manage Workplace Culture and Change; Implement Automation and Workflow; Capitalize on Data Analysis and Continuous Processes; Maximize User Experience and Mission Attainment
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Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
Tuesday, Sep 21 2021
When it comes to improving how your organization manages processes and information, much has changed. This webinar discusses some of the key considerations when planning for your next solution as well as the common pitfalls and exciting new capabilities to consider. -
Six Considerations When Planning for Your Next Content and Process Management Solution
When it comes to improving how your organization manages processes and information, much has changed. This webinar discusses some of the key considerations when planning for your next solution as well as the common pitfalls and exciting new capabilities to consider. -
Planning for RPA: Industry trends, best practice, and pitfalls to avoid
Tuesday, Jul 27 2021
Wondering if Robotic Process Automation (RPA) is right for your organization or department? Join us as we review our recent RPA study conducted by Frost & Sullivan and discuss the trends in automation, the use cases, and the lessons learned. -
A renewed focus on customer experience: Leveraging technology to transform external engagement
Tuesday, Jul 06 2021
In this webinar, Kaspar Roos, founder and CEO of Aspire, explores the renewed focus on customer experience and how specific technologies can provide the tools necessary to meet the changing needs and demands of your customers. -
Hyland OnBase Integration for Salesforce – Combining Enterprise Content Services with the Leading CRM Solution!
Thursday, Jun 24 2021
Regardless of your industry, Customer Relationship Management is a need of most organizations. Join us for an in-depth view of how Hyland helps customers better leverage investments to be more productive while enhancing their Salesforce experience! -
The journey to enterprise imaging: Best practices and lessons learned from MetroHealth's CMIO
Wednesday, Jun 23 2021
During this webinar, Dr. Kaelber — who serves as the system's chief medical informatics officer — will share how MetroHealth transformed its siloed imaging processes to a true enterprise imaging environment. -
Cloud technology as an enabler of digital transformation
Tuesday, Jun 22 2021
In this digital era, it is crucial for businesses to integrate the latest technologies to ensure maximum efficiency, competitiveness, and profitability. Cloud computing brings flexibility that is needed for innovation by eliminating delays associated with updating legacy infrastructure. -
Title TBC: Focus: Visibility of Content / systems integration
Tuesday, Jun 22 2021
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Optimising Radiology Workflows Through Digitisation and Process Automation
Tuesday, Jun 22 2021
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Confronting Business Disruption with Content and Process Services with guest Cheryl McKinnon, Forrester
Thursday, Jun 17 2021
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Total Economic Impact(TM) of Content Services in the Cloud
Tuesday, Jun 15 2021
Explore what to consider from both a business and technical standpoint when making the move to the Hyland Cloud. We will cover market insights, the ROI of the Hyland Cloud and a technical dive into the logistics of migration. -
Optimise Your Remote Working Infrastructure
Monday, Jun 14 2021
Join this interactive session to learn how your workforce can stay connected and effective – from wherever they might be! While remote work can be more challenging in some ways, it can also create opportunities to digitally transform your operations. -
Inbound Communications Management and Automation
Tuesday, Jun 08 2021
At this webinar, we will walk you through:
How digital Workflow is helping to automate businesses to the next level; Intelligent Automation of operation with OnBase Workflow Safe and secure storage of all documents with audit trail showing when a document was accessed and by whom; And lots more!
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Intelligent Automation: Preparing for the next wave of digital transformation
Tuesday, Jun 08 2021
Join this webinar for a discussion of the driving forces behind intelligent automation and how you can prepare your organization for this next wave of digital transformation. -
RPA and AI Experience
Monday, May 24 2021
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Improving the Digital Patient Experience for the New Normal
Tuesday, May 18 2021
While patients have been traditionally slow to adopt and use patient portals, delivering a better “digital front door” has become essential, especially since the COVID-19 pandemic. Learn NYU Langone Health's strategies for improving the patient experience. -
Discover the Combined Power of Salesforce and Content Services
Wednesday, May 12 2021
Join this informative webinar to discover the power of integrating Salesforce with Hyland’s modern content services platform and to access documents across multiple repositories directly from a single Salesforce interface. -
Making the move to the Hyland Cloud: business and technical considerations
Tuesday, May 11 2021
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7 fundamental tips for maximizing the enterprise value of your content services platform
Thursday, Apr 29 2021
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Enabling Digital Agility with Low-Code Application Development
Tuesday, Apr 20 2021
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Widen Your Digital Front Door
Wednesday, Apr 14 2021
The new normal of remote work, telehealth and online business makes it essential to expand the adoption and engagement of your patient portal which is the foundation for a robust digital front door. How can you extend your existing patient portal and create a win for staff, clinicians and patients? -
Automation During a Year of Workforce Change
Tuesday, Mar 23 2021
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Leveraging your content services platform to elevate information security compliance
Tuesday, Mar 23 2021
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Paperless Innovation
Monday, Mar 22 2021
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Document Management
Wednesday, Mar 10 2021
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Planning for RPA: Industry trends, best practice, and pitfalls to avoid
Tuesday, Mar 02 2021
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Meeting the Moment: Transformations in the Digital Credentials Space
Tuesday, Feb 16 2021
Higher Education institutions are facing unprecedented challenges. Student mobility, financial pressures, fraud, rapidly expanding program offerings, alternative learning modalities, and nontraditional experiences require leaders to rethink how they meet this moment. -
A renewed focus on customer experience: Leveraging technology to transform external engagement
Thursday, Feb 04 2021
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2021 State of Interoperability in Healthcare
Tuesday, Jan 26 2021
Latest research findings from HIMSS and Hyland covering the state of interoperability adoption and maturity in the healthcare industry. While progress has been made, there is much more work ahead. -
Leveraging Digital to transform claims
Tuesday, Jan 26 2021
Adding digital capabilities to core claims systems to improve the customer experience and deliver efficiencies -
Perceptive Content EP3 Release Webinar
Monday, Jan 25 2021
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Total Economic Impact(TM) of Content Services in the Cloud
Monday, Jan 18 2021
Discover how you could experience nearly 300% ROI from content services in the cloud. -
Maintaining Influence as Imaging Moves Beyond Radiology
As the number of images captured at the point-of-care and in specialty departments grows, healthcare organizations look to manage, connect, and provide access to patient images across the enterprise. The panel will discuss the impact on radiology and how radiologists can maintain influence as the move to enterprise imaging unfolds.
User forums
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Hyland Healthcare Enterprise Imaging User Forum
Monday, Mar 15 2021
Our past spring forum topics included: Providing Patients with Online Access to Medical Images, Connecting Every Image Across Every Department, Hyland Healthcare's AI Strategy, and Improving the Diagnostic Imaging Experience for Radiologists with Hyland product demo. -
Deltek User Forum
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SAP User Forum
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Hyland Virtual Series for Business Solutions
Learn what comprehensive, flexible business solutions you can utilize to improve the way you access and use information to make more informed decisions and deliver superior service — no matter who your customers are. -
Hyland Virtual Series for Healthcare
Discover the latest tools and strategies that will help your hospital or health system innovate, adapt, and improve the patient experience. Register today! -
JDE User Forum
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Transportation and Logistics User Forum
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Workday User Forum
Conferences
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Healthcare Partnership Network
Tuesday, Oct 19 2021 – Wednesday, Oct 20 2021
Healthcare Partnership Network is a unique networking and shared learning event, bringing together 100+ senior leaders in the NHS and the sector’s most transformational suppliers to connect, collaborate and learn around transformation and innovation. Over 2 days, delegates have the opportunity to collaborate and share ideas with their peers as well as take targeted meetings with innovative suppliers. -
Hyland Summit | EMEA
Wednesday, Nov 03 2021 – Thursday, Nov 04 2021
Our premier event for the EMEA region is an interactive — and free — virtual conference experience that will help you accelerate your digital evolution. Engage with subject matter experts and hear success stories from organisations like yours. You’ll also experience what’s new and next in the digital landscape that can help you take the user experience to the next level. -
ANZIIF: 2021 Australia: General Insurance Breakfast
Tuesday, Nov 30 2021
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FCW Modernization Summit
Tuesday, Oct 05 2021
By attending this FCW Summit, you will learn about:
Technology Modernization; Fund changes and success stories; New security requirements and expanding threats; How emerging technology is shaping the modernization process; The path ahead for cloud adoption and broadening shared services; And much more!
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FCW Records Management Workshop
Tuesday, Sep 21 2021
Attendees who take part in this half-day virtual event will be able to:
Identify gaps in existing records management systems; Develop and implement tactics for addressing those gaps; Map agency modernization plans to key M-19-21 milestones; And much more!
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TechQuest: An online digital experience #1
Monday, Aug 02 2021 – Friday, Aug 06 2021
Experience Hyland products firsthand and learn by doing. Hyland Developers, QA, Tech Support and Services team members will walk you through hands-on, focused training sessions designed to develop and refine your Hyland product knowledge. -
Cityworks User Conference
Sunday, Jun 06 2021 – Tuesday, Jun 08 2021
Get the inside scoop on cutting-edge Cityworks technology, connect with the brightest minds in public asset management, and collaborate with partners and other users to empower GIS intelligence in your community. -
ANZIIF 2021 Group Life Seminar
The Group Life Seminar is a key event for anyone working in group life insurance particularly within the superannuation space. We look forward to welcoming anyone who wants to learn more about the trends and crucial issues that are currently shaping the industry. -
ANZIIF: 2021 New Zealand Breakfast
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Japan Partner Summit 2021
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TechQuest: An online digital experience #2
Experience Hyland products firsthand and learn by doing. Hyland Developers, QA, Tech Support and Services team members will walk you through hands-on, focused training sessions designed to develop and refine your Hyland product knowledge.
Tradeshows
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HIMSS 2021 Global Health Conference & Exhibition
Monday, Aug 09 2021 – Friday, Aug 13 2021
Discover how Hyland's healthcare solutions can help solve your health system's business challenges at HIMSS 2021 Annual Health Conference & Exhibition. -
DAM Fest Europe 2021
Wednesday, Nov 03 2021 – Thursday, Nov 04 2021
Event Description: Join us for DAM Fest Europe - the European DAM Festival of the year - to learn, celebrate and connect virtually with 500+ members of your Digital Asset Management community from across Europe and beyond. No wristbands or tokens required to watch acts on the main stage, to meet the headliners or to ride the vendor merry-go-round!
You will hear LIVE keynotes, panels and case studies from world-leading organisations facing the challenge of managing their digital media assets; you will have the opportunity to join virtual roundtable discussions and share your experiences with fellow DAM festival-goers; and you will leave the event with more knowledge of how Digital Asset Management technology and workflows can help to elevate your brand. -
Epic UGM 2021
Monday, Aug 23 2021 – Wednesday, Aug 25 2021
Meet with Hyland Healthcare experts at Epic's 2021 User Group Meeting, as it returns in person at Epic's beautiful Verona, WI Campus. Visit our booth to chat one-on-one and discover the many benefits of our Hyland and Epic integration. -
CHIME 2021 Fall Forum
Wednesday, Oct 27 2021 – Saturday, Oct 30 2021
Discover how Hyland's healthcare solutions can meet your organziation's health system needs and meet one-on-one with Hyland Healthcare experts as we participate in the College of Healthcare Information Management Executive's 2021 Fall Forum. -
RSNA 2021 Annual Meeting - Redefining Radiology
Sunday, Nov 28 2021 – Thursday, Dec 02 2021
Learn about Hyland Healthcare's enterprise imaging solutions and meet with Hyland executives as we participate in the Radiological Society of North America's 107th Scientific Assembly and Annual Meeting, where new ideas and technologies that redefine what it means to work as a radiologist will come to life.
Featured sessions
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Payer Appeals & Grievances Simplified: How health insurers can boost efficiency with automation
Monday, Jan 25 2021
Hyland customers Tanya McCray, VP of Grievances and Appeals at VNSNY CHOICE Health Plans and Frank Romano, AVP for Enterprise Architecture at Healthfirst discuss how their organizations were able to improve appeals and grievances processes through automation and implementation of case management tools. -
Enterprise Imaging: Connecting Every Image Across Every Department
Wednesday, Mar 10 2021
Join Andrew Longoria, Children’s Hospital of Philadelphia and Lyle McMillin, Hyland Healthcare as they discuss how medical images can be connected and some of the strategies that are being deployed at Children’s Healthcare of Philadelphia.