Healthcare

Integrate clinical information systems with document management for better clinical care

Every minute spent tracking down paper charts, navigating different systems and waiting for documentation is one minute less spent caring for patients. If your physicians, clinicians and staff rely on disparate systems, they are dealing with inefficient processes that impede care delivery and risk errors.  Delivering superior care requires secure, immediate access to all relevant patient information.

Hyland Software’s OnBase enterprise content management (ECM) solutions for healthcare help hospitals and other healthcare organisations manage and deliver paper and electronic content. Lifeless documentation that once only resided outside of the EMR becomes an element of dynamic, interactive content within it.

Access information when you need it, where you need it

When it comes to clinical IT applications, physicians, nurses and other clinicians spend the bulk of their time in the EMR. It makes good sense that all the information they need is accessible within that system.

With OnBase, healthcare organisations place content within the appropriate patient record and attendant encounter. No more wasting time locating charts or switching among different applications. Proven integration technology ensures that once content resides within the secure OnBase repository, clinicians access it through the electronic record.

OnBase, however, goes well beyond simple retrieval of archived images and documentation. It enables multiple clinicians to view the same piece of content simultaneously, helping reduce bottlenecks in clinical workflow. Clinicians can receive alerts and messages within the EMR messaging system. Advanced electronic workflow directs content to appropriate staff in accordance with organisational processes, even in advance of the encounter. Physicians can access patient records and sign deficiencies electronically from an offsite office or home.

“If you put the results where physicians expect to find them, instead of just a message that the document is on its way, it is a huge win,” states Dan Slates, Director of Integrated Enterprise Applications at the Cleveland Clinic. “The integration with Epic was seamless…we are just electronically enabling the physician’s normal workflow. There really wasn’t any end user training.”

See the complete patient picture

Every patient’s history transcends a single encounter, and relevant clinical information exists outside the boundaries of the current visit. EKGs, faxed orders, paper-documented orders, H&P reports, paper and electronic forms, even entire paper charts – OnBase helps manage all of this and more. As a result, physicians treat with the entire patient picture in mind.

Designed and delivered by clinicians and certified healthcare professionals, OnBase ECM solutions perfectly align with hospitals’ content-related clinical needs. That expertise, found within Hyland Software and its actively engaged customer base, guides solution development and refinement daily. That way, you have a solution that works like your physicians do.