Keeping Clinical Care and Health Information Management Working In Step

Clinical care and the HIM department go hand-in-hand. Creating a comprehensive electronic medical record, paramount to delivering superior patient care, can’t happen without the two working together smoothly and efficiently. Clinicians must give HIM accurate, timely contributions, and HIM has to deliver every relevant element of patient-related content at the moment the clinician needs it.

Working together with efficient workflows and linking interdependent processes, healthcare organizations realize a complete patient record. OnBase enterprise content management (ECM) solutions for healthcare helps create just that. It simplifies and enhances workflows within and between HIM and clinical care so physicians and clinicians deliver care with fingertip access to the information they need.

The Cleveland Clinic had the goal to collaborate and share information regardless of location or facility, vendor or machine, file type or origin. That way clinicians would have all of a patient’s information at the exact moment it is needed while staying in the EMR.

“The ideal goal is interoperability. That is really the best opportunity for optimal care…With OnBase, the information is at the right place at the right time, for the right person,” says Robert S. Juhasz, D.O., Associate Medical Director at the Cleveland Clinic.

Spend more time on patient care with clinical content a mouse-click away

OnBase helps clinical departments operate with the complete patient record in mind. Relevant content – including orders, lab reports and advance directives – no longer hides from view. Not only is it available electronically, it’s available quickly and easily. With OnBase, clinicians see content right within the EMR. Pulling up the relevant patient information takes a simple mouse-click in the EMR screen. This eliminates the need for multiple sign-ons and helps bolster clinician satisfaction, especially for physicians who no longer need to navigate multiple systems.

“Having records online with OnBase enables physicians to crunch the process time and spend more time with people. This empowers patients to comment during the visit and provide more information, which
contributes to better care,” continues Dr. Juhasz.

In addition to OnBase, Hyland Software offers R4 solutions for fetal monitoring and gastrointestinal (GI) reporting, helping hospitals further centralize and disseminate information in support of care delivery.

Support HIM processes and workflow for a comprehensive EMR and faster billing

OnBase helps healthcare organizations manage content in practically any form – paper or electronic. As a result, HIM departments establish and maintain a complete and secure patient record.

More than a content repository, however, OnBase provides HIM departments with tools designed specifically to support its unique processes. From advanced electronic workflow and automated retention policies to remote access, OnBase helps HIM save time and money. Using OnBase, HIM departments analyze and complete charts more quickly and accurately, enhance coding workflows, and fulfill release of information requests more promptly.