Communication Tracking is Customized and Simplified with WorkView

When several people are involved in communication tracking for a single process, it’s tough to stay organized. Sometimes, keeping business communications moving means extra work for employees who have to hunt the information down. It’s especially difficult to quickly locate what you need when the information is kept in so many places: paper, spreadsheets, Microsoft Office® applications, departmental databases and line-of-business programs, for example. Customer interactions can suffer. It’s a time-consuming process, and one that often results in lost information. Creating customized solutions doesn't have to be difficult. 

Application

WorkView helps you track the interactions and business communications from different sources when you’re managing an issue, transaction, or business process. It gives you a central location to manage all the information you need, making it easy to keep track of data-centric business issues, related documents and customer interactions like phone calls and emails. It’s also easy to configure, helping to minimize costly custom programming. WorkView can be tailored to fit the needs of a single user, a department, or an entire organization.

Core Features

• Lets you create custom software applications for a single user, a department, or the entire organization 
• Easy-to-configure framework eliminates the need for an expensive customized solutions 
• Allows you to view all data related to a specific issue in a single convenient interface