Business Activity Monitoring: Workflow Monitoring & Performance Managing in Real-Time

It’s impossible to manage what you can’t see, but as a manager you’re probably not interested in tracking every single item that is routed through Workflow. Lack of performance managing visibility, however, can result in bottlenecks and delays, and traditional reporting capabilities of legacy systems often leave you with limited data. You need complete, immediate and actionable information when monitoring processes. So how do you monitor Workflow process activity and manage process trends without looking at every item? 

Application

Business Activity Monitoring gives you a real-time view into Workflow queues, providing immediate information about the status and results of critical business processes. This information makes monitoring processes easier. You quickly address problem areas and make better business decisions. Business Activity Monitoring makes it easy to configure custom dashboards that you access through OnBase or Microsoft SharePoint®. You access dashboards to see the status of current processes and set benchmarks to measure progress and results.

Core Features

• Provides real-time visibility into Workflow queues to give you immediate data and business activity monitoring
• Makes monitoring processes easy through a custom, easy-to-access dashboard
• Sets clear benchmarks for key performance managing indicators to measure progress