OnBase & ECM > ECM Guide > Why do I need ECM?

Need more info?

It's hard to measure the value of giving doctors immediate access to patient records. Then there is the effect on patient safety, especially when there's an emergency at night or on the weekend and a record is needed to make doctors aware of any conditions or other factors.

-Bjarne Andersen, Head Clerk
Hvidovre University Hospital

Enterprise Content Management With OnBase

Why Do I Need an Enterprise Content Management Solution?

Common Problems – (We Call ‘Em Pain Points) – You Might Be Facing

Now that you know the difference between the three types of enterprise content management, and you know that Hyland Software’s OnBase solution is at its core transactional, let’s talk a bit about why you might need a transactional content management (TCM) solution.

Side note: One of the first steps in creating an ECM project strategy is identifying the business problem you are trying to alleviate. The best way to do so is to think big and then drill down to specifics. You know, inspect the clock hands before you replace the pinions and pendulum.

With that in mind, let’s start by focusing on five of the most common problems (we like to call ‘em pain points) we hear from customers. We’re guessing one – if not all – of these will sound familiar to you. Take time to read them all, just to get a sense of how TCM can help you resolve these wearisome time stealers, productivity killers and ulcer promoters. But if you see your specific issue, by all means, jump ahead, click through and learn how TCM can help.