ECM 101: Understanding Your ECM System

ECM solutions mean different things to different organizations. Some call it document management, some call it document imaging, and some know it as enterprise content management.

A content management system like OnBase is designed to fill in gaps between your related processes, applications and departments. If you are losing critical documents, have little to no visibility into your everyday business processes or can’t easily find information when you need it, a content management solution can help. An ECM system lets you:

• Capture documents in any format – including paper, e-mail, mainframe reports and e-forms
• Manage content according to your organization’s business rules and gauge the health of processes in real-time
• Store, organize and track your content so documents are there when you need them
• Deliver documents as soon as they’re needed so processes run fast and costs stay low
• Preserve and protect your documents so you meet and stay in compliance with internal and external standards