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Kansas City Life needed to get agents licensed and selling sooner. The life insurer also wanted to cut claims processing time. With OnBase, KCL made improvements across the company and saved $3 million.

Admission to the University of Notre Dame (ND) is highly competitive. For every four applications Admissions counselors review, only one of them will have a place in the freshman class. Going through 15,000 applications per year requires time, attention and an efficient business process.

Denny’s uses OnBase to manage the paperwork related to 1,000 franchise agreements, tens of thousands of monthly invoices, countless human resources files and SOX audits. OnBase improves AP processing, increases compliance and boosts back office operations.

Paperwork processes slow down government service. OnBase Kiosk solutions allow many constituent transactions to move from Front Office window lines to convenient, compliant self-service stations.

Slow decision-making processes cost your school more than time. Your admissions, financial aid and registrar’s offices are under the gun and look to IT for help. With limited manpower and fixed resources, you need to make better use of your PeopleSoft student information system without overextending the IT department. The out-of the-box functionality of OnBase makes fast work of implementation.

Are you striving to reduce costs in your AP department and need to calculate the proposed project ROI? This report will provide you with tools to analyze how the investment in AP automation can dramatically increase ROI and payback the investment within 12-18 months.

Facing budget and staff cuts, the Rhode Island office of Child Support Services had a difficult time keeping up with daily filing and processing. Paperwork was becoming an obstacle to service.

Managing agenda packets is often a challenging and complex task. The OnBase Solution for Agenda & Minutes automates labor-intensive tasks of agenda and minutes management so you save time and money.

Case couldn’t keep up with a planned increase in application volume with a paper-based process. Case now uses OnBase to automate the process from receipt to decision letter, handling a 60 percent increase in applications without adding staff or overtime.

An Enterprise Information Assessment (EIA) identifies information opportunities throughout your organization. Hyland’s Enterprise Solutions Group (ESG) delivers documented recommendations aligned with executive goals and strategies for navigating today’s complex business environment.

The AP department ran the risk of not receiving the insurance reimbursement money NMS deserved to better serve its patients. To speed the AP process, NMS automated the approval process with OnBase.

Whether you need a solution to meet compliance regulations or just want to ensure business continuity, our disaster recovery solutions protect you and your data.

The wealth manager needed to meet the U.K.'s Financial Services Authority standards or face severe fines that would put customers at risk.

Bank staff relies on daily and monthly reports about deposits, loans and transactions, but existing systems were not made to share so many reports. Leaders sought a new solution.

IUPUI was losing potential students because Admissions decisions were taking up to eight weeks to send out. By integrating OnBase and PeopleSoft, decisions go out in only two weeks and the school provides better customer service.

Mitsui Sumitomo Seguros needed a way to speed responses back to brokers who submitted new applications and provide them a self-service tool to help generate new business.

This case study was written about Lucas County’s OnBase solution by Government Technology magazine.

By eliminating 75,000 paper documents from most business processes in HR and AP, Cracker Barrel reduces costs associated with paper while speeding processes and improving service.

Most transactions that occur in AFS are also supported by documents outside of the system. Unite data and documents with OnBase.

Arcelor Mittal Brasil, Latin America’s largest steel manufacturer, has increased productivity, sales and collaboration in managing corporate engineering projects for lucrative civil construction projects from pre-sales through production by implementing an enterprise content management (ECM) system.

Universal Group was losing money because it took too long to process a claim. Additionally, long processing cycles led to complaints from customers and agents.

Even with an EMR as strong as Epic, Allina still needed to capture content outside of it (paper, faxes, forms, lab results, etc.). Now, 20,000 users access OnBase content from within Allina’s 4 million Epic patient records.

Planning, permitting and land management teams must find a way to balance project speed and quality. That’s why many have turned to Accela Automation to improve their land management processes. Read this document to learn how to improve processes and make Accela Automation even more valuable to your organization.

OnBase removes the paper that not only limit self-service and visibility, but your return on your ERP. Find out how to connect OnBase to ERPs like Oracle’s PeopleSoft®, SAP® and Lawson™ for process improvement.

OnBase integrates with your most important HR systems, including payroll and ERP applications, so you get more out of software you’ve already invested in. Processes never slow down because of missing paper or information.

Even with several enterprise applications (including the Epic® EMR and Lawson™ ERP), Metro still had file folders and paper-based processes slowing work down. With OnBase, physicians, nurses and staff simply click on their applications to bring up the documents they need.

Washtenaw County wanted to replace its existing FileNet solution. Leaders were frustrated by the custom coding and integrator consultant services the system required. Upgrading was even more expensive.

If your healthcare organization relies on a Meditech solution, then it represents the backbone of your IT environment. But even a solution as reliable as Meditech can’t do everything. The reality is that up to 25 percent of a patient’s information exists outside your Meditech system. By integrating your Meditech solution with OnBase enterprise content management (ECM), you bring that information back into the fold.

Still growing, the credit union was running out of room to store all of its paper documents. Just as critical, members often had to wait for staff to retrieve paper documents before processing their transactions.

Courts need access to all content relating to a case to make the best legal decisions. OnBase lets you connect documents that are scattered among file rooms, computer networks, e-mail systems and other applications.

Denny’s uses OnBase to manage the paperwork related to 1,000 franchise agreements, tens of thousands of monthly invoices, countless human resources files and SOX audits. OnBase improves AP processing, increases compliance and boosts back office operations.

Municipal court proceedings often take only minutes to resolve, but the court processes that lead up to the hearing are another story. OnBase solutions for municipal courts let you provide better service, faster.

With OnBase OnLine document management, we offer all of the power of OnBase through a SaaS software solution. That means that you don’t have to install, maintain or upgrade the software yourself.

Aging infrastructure and custom line-of-business applications limited standardization and enabled siloed operations across multiple departments. Leaders sought a solution before many retired.

If a RAC audit letter arrives in the mail tomorrow, are you ready? You can’t afford to be unprepared. The OnBase RAC Administration solution is your tool against the costly aspects of the RAC program.

The City of Westlake, Ohio wanted a solution that could work for many departments and integrate with many of their systems. City leaders wanted to find a way to make documents easier to store, access, and share. After investigating many enterprise content management (ECM) solutions, the city chose a product that wasn't far from home.

Even with strong ERP and accounting systems in place, AR still battles manual processes. With OnBase, documents are a click away and workflows speed processes. DSO, customer service and cash flow improves.

Even with SAP in place, AP had little visibility into document-based tasks like invoice processing. By integrating OnBase and SAP, Moen drives down processing time and improves transparency.

Using electronic document management, Odense University Hospital (OUH), Denmark’s largest hospital, improves patient care by reducing wait times, increasing employee satisfaction with instant access to required documents and reducing labour-intensive procedures for records management compliance.

A mid-sized company, Grupo Financiero Occidente wanted to leverage existing processes and systems to maintain its competitive advantage. Compliance concerns added to the pressure.

Treating a patient quickly and effectively comes down to one thing – information. Clinicians and staff need access to all their patients’ information at any time. But even with a fully implemented electronic medical record (EMR), critical information may be outside of your reach. Complete the patient record by integrating your Epic EMR with OnBase enterprise content management.

Universal Forest Products has improved the efficiency of numerous business processes in 100 sites across the United States and Canada by implementing an OnBase ECM system in several departments. A distributed capture model allows data to be collected onsite with minimal labor and shared across the enterprise.

This lender needed a way to make information more accessible for users regardless of their location in the U.S. Its document-intensive loan origination process slowed the business down.

The housing authority's paper-intensive processes finally caught up to it. Staff couldn't find documents fast enough and meeting compliance regulations was difficult.

ING Lease France has implemented an enterprise content management solution, which significantly reduces costly storage space in its office and supports compliance and business continuity initiatives.

Like many schools, Monmouth was struggling with rising applications but stationary staff numbers. With OnBase, the university was up in only 90 days, including an integration with its Datatel SIS. Now, OnBase speeds processes in 10 areas university-wide.

As a campus standard, SU is implementing OnBase in new departments quickly and efficiently, while keeping IT resources to a minimum. With OnBase, universities like SU find a solution that allows them to increase productivity, decrease paper and storage costs and bring a competitive advantage to areas throughout the institution.

SU needed to connect its Oracle business applications to documents and speed processes across campus. As a campus standard, OnBase is going live in new departments quickly and efficiently, while keeping IT resources to a minimum.

The current housing climate can make housing finance agencies (HFAs) feel like they are on a roller coaster. OnBase solutions for HFAs automate some of the most time consuming tasks while reducing risk.

As stimulus funding continues to flow into state and local levels, new opportunities are arising for a wide range of IT projects. Hear Grants Office CEO Michael Paddock review the top funders of state and municipal IT projects and how to maximize your share, including tips to help you take advantage of grants that are available right now.

Even with several enterprise applications in place, The MetroHealth System still had file folders and paper processes slowing work down across the health system. MetroHealth needed to integrate its paper into these systems, including the Epic EMR and Lawson ERP applications, to increase access, security and efficiency.

MeritCare handled 75 percent of its patient information in its GE Centricity EMR, but it still had the equivalent of 16 miles of paper files. Now, MeritCare improves patient care, speeds business processes and connects applications system-wide.

Healthcare audits, including the RAC (Recovery Audit Contractor) program, have the potential to cost your organization millions of dollars. How are you getting prepared? Check out this webinar to learn more about getting your organization “audit ready” as well as learning more about the OnBase RAC Administration Solution.

AAA Southern New England needed a solution to address problems in its insurance agency and beyond. Staff didn't have enough storage and were unable to consistently provide instant answers to customers.

AAA Southern New England needed a solution to address problems in its insurance agency and beyond. Staff didn't have enough storage and were unable to consistently provide instant answers to customers.

A 714-bed hospital with almost 3,500 employees, Hvidovre University Hospital eliminated a two-year backlog in patient record processes, improving its patient care and its ability to meet obligations as a research facility.

To move towards “meaningful use” standards, CIOs have to create a MEDITECH record that gives physicians all of a patient’s information. OnBase completes the MEDITECH medical record to do just that.

When WaterStone Bank transitioned to a publicly traded corporation, regulatory compliancebecame a front and center issue. The $1.6 billion Milwaukee-area bank had to find a way tomeet strict regulations without saddling employees with too much extra work. WaterStoneturned to a solution they had already started to deploy enterprise-wide.

One major obstacle slowing down offices across community colleges is paper. To help departments reduce paper with only limited resources available, ECM through the software-as-a-service (SaaS) model could be just the ticket.

Read how the world's largest aviation insurer beats the competition with a global workflow & document collaboration strategy - improving claims processing, product development, and new market growth.

There is a bright spot on this challenging landscape. Some courageous IT leaders are innovating ways to meet climbing citizen expectations and save money and time. Now you can be one of them. Join John Miri, Senior Fellow for the Center for Digital Government, and Mike Bilardo, Director of Government Solutions for Hyland Software, for a webinar to learn how.

Slow, manual, paper-based processes were the norm for this insurer. Inconsistent records management increased legal concerns while underwriters raced the clock to meet processing goals.

When this insurer's agents voiced concerns about the company's agent-facing processes, the carrier listened. The company combined its existing OnBase solution with SharePoint to create a one-stop-shop agency portal.

Eventually even the best processes, staff and temporary help isn’t enough to deal with all of the paper pouring into an Admissions Office. Hear from Karl Madsen, Applications Analyst at Carleton College, on how his school is changing all that.

With OnBase solutions for AP, you eliminate the bottlenecks that add time, cost and risk to AP. Process automation with electronic document management allows you to process more documents in less time.

An EMR can miss as much as 25 percent of a patient record or more. OnBase captures the missing pieces and makes it available with just a click in your EMR.

Freeing up registration staff and improving patient satisfaction, OnBase kiosk solutions make check-in easier for your recurring patients.

A document imaging solution improved access to documents, reduced costs and freed costly floor space at leading truck manufacturer Scania Latin America Ltda., delivering a return on investment in eight months and improving time spent retrieving documents by 98%.

With OnBase, Clicks Group has eliminated the high cost of storing paper and finding documents. The group has stronger security and tracking, improving compliance with multiple regulations in departments across the whole company.

OU needed a solution that could be a university standard, but only be supported by one person. OU now runs OnBase in more than 10 departments and integrates ECM with the Oracle E-Business Suite while keeping maintenance and cost of ownership low.

Even small local governments need to track work orders and manage maintenance of sidewalks, parks, roads and other property. That’s why asset management software – like Azteca Cityworks® – exists. Cityworks does a great job of connecting government data and GIS maps to keep teams current on outstanding work orders.

Despite the efficiencies your GIS creates, related paper processes are often slow and inefficient. In many cases, departments keep documents for civil engineering, civic planning and public health and public safety separate from GIS maps. At best, they are linked through unsecure network file shares or URL paths. Processes halt when paperwork is missing. When processes halt, work slows down, projects get delayed and taxpayers get frustrated.

OnBase puts documents on the map. Instead of searching multiple locations to find what they need, GIS users access supporting documents right from the map they are viewing.

From AP delays to spiraling paper costs and compliance worries, leaders had paper problems. Now, the company processes more invoices with less staff, cuts costs and improves compliance.

Complaints about wait times and concerns about disaster recovery plagued the minds of Alcoa leaders. The credit union also needed to find a way to keep pace with new laws, including the Check 21 Act.

Anheuser-Busch might be best known for its beer, but Anheuser-Busch Employees’ Credit Union wants to be best known for its member service. Unfortunately, paper was impeding its processes.

Agencies have growing numbers of families facing homelessness, but fewer staff to serve them. OnBase solutions for public housing let you properly process more clients, faster with fewer staff.

By integrating OnBase® content management and Workflow with PeopleSoft® 8 ERP (enterprise resource planning) software, one of the United State's largest communication companies has streamlined AP processing for more than 50 business units while increasing visibility and the effectiveness of internal controls.

OnBase Revenue Cycle Management (RCM) solutions update your systems to give your staff the information they need, when they need it. That means your organization receives reimbursements faster, optimizes existing technology investment and reduces reliance on manual, error-prone processes.

Half-paper, half-electronic records were slowing down processes that helped students register for classes. Now, all paper documents are scanned into OnBase, cutting processing time by 50 percent.

Having grown by more than 20 percent in the last six years, Horry County needed stronger, faster processes. The county battled space constraints and staff struggled with redundant processes to get a single job done.

AP departments are battling paper on a daily basis. ERPs easily manage the financial and operational data, but they can’t handle supporting documents. That means manual, paper-based processes slow down AP and let cash leak out of organizations. Learn how to stop the gaps in this ongoing series.

Organizations often don't have the resources to deal with the information they produce on a weekly, daily, even hourly, basis. Without the time, technology and manpower to control it, they often turn to just keeping everything. That way, if they ever need it, they know they have it...somewhere.

AP can’t wait days, or even weeks, to get invoices into their ERP and onto the balance sheet. Learn how to record liabilities the moment an invoice arrives so it can give management an accurate report in a moment’s notice.

One of Puerto Rico’s leading insurers, Universal Group sought a partner to help solve problems across companies, departments and product lines.

Even with a strong accounting system in place, paper processes slow down AP. With OnBase AP Solutions, you eliminate paper inefficiencies. Even better, you do it quickly and without big implementation costs.

As CCC grew its portfolio of projects and investments, its network of vendors and suppliers also increased. Although the company relied on an accounting application to track data and numbers, it had no way to track incoming invoices or paper.

With an OnBase Web portal, customers and vendors have a single location to find related documents and answers themselves. You control what content they access and track usage to ensure positive results.

This case study was written about Horry County’s OnBase solution by Government Technology magazine.

The Pennsylvania Treasury automates processing of hundreds of thousands of monthly unemployment and social security supplement payments, avoiding millions of dollars in cost.

OnBase offers proven solutions for every stage of the lending cycle. From origination and underwriting, through post-close and audit, to servicing, shipping and delivery, OnBase shortens the lending cycle.

A strong ECM strategy takes a few best of breed solutions. SharePoint brings essential strengths to ECM, but no solution does it all. When collaboration becomes process, OnBase picks up where SharePoint leaves off.

Read this white paper by Government Technology to learn how diverse government agencies are improving processes to meet demand. As demand for services grows and budgets contract, the right ECM solution helps governments steer a straight course.

This white paper addresses business and technical pains insurers face as a result of aging legacy systems.

The Cleveland Clinic realized true interoperability transcends hardware and software systems. The health system turned to the OnBase to integrate clinical content like EKGs, photos, paper charts, forms and insurance information.

Bush Brothers wanted AP and AR staff to focus on valuable activities like reporting and analysis – not searching for documents. With OnBase, the company now has instant access to documents, speeding processes in departments company-wide.

Applications were increasing, but budgets and staffing were staying the same. The university couldn’t review more applications with paper slowing it down. Now, OnBase lets Columbia spend less time on paper and more on customer service.

By supporting and improving your internal processes for document retention and retrieval, OnBase makes trace back and trace forward audit processes easier – for you and the auditors.

If you’re like most insurance organizations, it’s not always easy to draw the line between where project-based, collaborative content begins and where everyday transactional business content ends. But if you start by analyzing the root of your business problem, you’ll find the right answer faster. Many insurance companies have found success in pairing traditional ECM strategies with SharePoint’s collaborative interface to tackle content problems. In fact, this combo helps insurers enhance distribution channels, develop self-service portals, create a single workstation and comply with internal and external standards. To learn how, read “Using sharePoint and Other Tools to Solve 4 Key Insurance Business Problems.”

In the Charter Township of Waterford, Michigan, government staff members rely on the township’s ESRI® GIS mapping solution to serve constituents. With supporting information stored in several disparate systems, leaders sought a solution that would allow staff to access map-related information without leaving the GIS system. Waterford took it another step by providing constituents self-service web access to commonly requested documents.

Airline boarding passes, photo prints, iPods and facial cleansers all have one thing in common: students can get them from kiosks. Now, you can add OnBase to that list.

Glazer’s used LibertyNet to store and retrieve electronic images of financial documents. The system was easy for the wine and spirits distributor to install at its many locations, but there was no way to share documents between them. Now, the company uses OnBase to connect documents, people and processes across locations.