Meet Today’s and Tomorrow’s Challenges with Document Management for State Governments
Think back 10 or even five years ago – the economy was up, phones didn’t have apps and online self-service options were a novelty, not an expectation. Every year, states confront new IT trends and challenges. Consolidation. Centralization. Cloud strategies. More with less. Transparency. Open government. Social Media. And now you have to do it in the face of intense budget and staffing pressure.
There is one thing that’s been constant for hundreds of years though – documents. Documents form the core of government operations and are the common layer for all state departments. With OnBase Government Solutions, you can meet today’s challenges to do more with less, eliminating the costs associated with paper-based processes and storage while laying the groundwork for faster government. And, the choice you make today to control your paper with document management will serve you in the future as you move to mobile apps, self-service options and more transparency.
Today’s and tomorrow’s challenges – covered
Today you’re facing the same needs with fewer dollars to respond. With OnBase Government Solutions, you have an affordable entry point to the power of ECM now and the flexible and phased approach of OnBase to grow your solution affordably and sustainably tomorrow.
Take the State of South Carolina, for example. They started out by eliminating manual paper processes around the accounts payable process. That project alone brought an anticipated savings of $7 million annually. Building on the success of that project, the state then expanded to Human Resources, the State Treasurer’s Office, Worker’s Compensation Commission and the State Housing Authority.
As a dedicated ECM product, we have only one focus, supporting your efforts to serve your constituents. With mobile applications for tablets and smartphones, kiosk solution to foster self-service and tools to enhance your web-based service efforts, you can solve today’s paper-based challenges and meet tomorrow’s new technologies and strategies.
In addition, if your current IT road map includes a hosted or cloud path, OnBase can offer relief from the infrastructure of a premises-based solution in a secured, proven hosted environment with OnBase OnLine.
Maximize your IT investments by connecting data and documents
The challenges for today’s state governments are significant, but so are the people that choose to work in public service. They can do their jobs better if the information they need is easy to find when they need it. That’s why so many OnBase government end users have connected their data systems to their OnBase document repository. Users simply click in the software applications they use every day and the related documents are right there. By linking documents and data, your end users have everything they need to make decisions and solve problems without having to search through file folders, network shares or other applications. Not only that, but you’ve made your line-of-business applications more valuable and useful.
The best part is that OnBase integrations often don’t require any custom coding. Just one tool, our Application Enabler, lets you integrate OnBase with your existing solutions in as little as 12 clicks. We also have specific integrations with key applications like your Esri GIS or Lawson ERP. Either way, you’ll find rapid integration without the unsustainable custom code costs and service costs that can cripple your long-term solutions.
And, if these integration are built to make it easy for your end users to get all the functionality of ECM and document management without lengthy training, that’s a connection that every state government can deploy, even in difficult budget and staffing times.
A common enterprise platform for document management that enhances efficiency, transparency and collaboration
One key positive in “The New Normal” is the re-thinking of how state government works. With OnBase Government Solutions, you can be a part of the positive transformation of your government enterprise by:
- Creating efficiencies and eliminating low-value tasks and paper costs. Reclaim time from filing and searching for lost documents, enable document retrieval in seconds and foster self-service options
- Supporting internal and external transparency through automation, audit trails and centralized document access, as well as eliminating disparate and manual tracking systems designed to track progress
- Fostering collaboration by utilizing a common platform and repository, supporting faster inter-departmental processing, better decision making and critical information sharing.