Offer Better Service Today and Tomorrow with Document Management for County and Local Government

Counties and local governments are at the forefront of the fight to improve our communities and respond to tough times. It’s no secret that you’re needed now more than ever – but with diminishing budgets and resources, how do you continue to meet your constituents’ needs?

One way is to start with the one of the constants in government – the documents. Documents form the core of government operations and are the common layer across all county and local governments. However, handling, managing and processing paper often means slower services, inconvenience for constituents and staff, and higher costs. In times like these, that just can’t be the case.

Solve the problems of today and be ready for the ones of tomorrow

So how do you take on your document management problems in light of such tight budgets? Well, start small, but always keep the big picture in mind. With OnBase government solutions, you can start with an affordable entry point, and then use its flexible, phased approach to grow you solution affordably and sustainability.

“We wanted a system that could work for many departments and integrate with many of our systems,” says Nicole Sackman, Clerk of Commissions in the City of Westlake, Ohio. “We use OnBase to tackle one project at a time.”

OnBase is also available as a premises-based or hosted solution so if your current IT road map includes a hosted or cloud path, OnBase OnLine can help offering you relief from the infrastructure of a premises-based solution in a secured, proven hosted environment.

As you continue to evolve the way that you offered services to your constituents, OnBase Government Solutions will evolve with you. With mobile applications for tablets and smartphones, kiosk solutions to foster self-service and tools to enhance your web-based service efforts, your OnBase document management solutions can meet tomorrow’s strategies.

Connect data and documents for better service

The people who work in public service are dedicated and committed to their constituents. By making information easier to find when they need it, they can do their jobs better. That’s why so many OnBase government end users have connected their data systems to their OnBase document repository. By linking documents and data, your staff members have everything they need to make decisions and solve problems quicker.

But if your integrations require IT to use custom code, you’ll quickly find that not only are they going to require expensive services costs to implement, they’re also going be very difficult to manage, revise and evolve as your needs change. OnBase has multiple ways to integrate with your solutions without custom code, including our Application Enabler, which lets you integrate OnBase with your existing solutions in as little as 12 mouse-clicks. OnBase also has deep integrations with key applications like Esri GIS or Lawson ERP that don’t require any custom code. Either way, your integration is going to be cost effective and sustainable for the long term.

When Washtenaw County, Michigan, switched from a system that required a lot of custom code to OnBase, the county saved $400,000 and could make much easier changes to its solution.

Enhance efficiency, transparency and collaboration with one solution

One key positive in “The New Normal” is the re-thinking of how government works. With OnBase Government Solutions, you can be a part of the positive transformation of your government enterprise.

Efficiency:  When you eliminate low-value tasks like searching through file folders or microfilm, staff can reclaim that time to support better service. In addition, with electronic documents, county and local governments can support self-service options either at the office or online.

Transparency: Support internal and external transparency with process automation that includes detailed audit trails and centralized document access, and eliminates disparate and manual tracking systems designed to track progress.

Collaboration: With one place to go for documents and document processes, local and county governments support faster inter-departmental processing, better decision-making and critical information sharing.