Hyland Story

Main Office

Phone: 440.788.5000
Fax: 440.788.5100

ContactUs@OnBase.com

Customer Support
& Installations

Phone: 440.788.5600
Fax: 440.788.5700

Support@OnBase.com

OnBase OnLine
Customer Support

Phone: 440.788.5607

Support@OnBaseOnLine.com

The Hyland Story

Reliable, Resourceful, Personal

They say every culture starts with a story about its creation. The story of Hyland’s culture starts with a determined, confident young man who refused to fail.

Packy Hyland, Jr., visited a bank in Wisconsin one day in 1991 to learn about what kind of records management technology the bank was looking for. The bank’s president asked Packy his opinion of a competitor’s product.

“I could write it better and cheaper,” Packy told the president while the competitor looked on in shock. The president (not knowing that Packy had never written a line of computer code in his life) gave Packy two weeks to come up with what he promised – a better and cheaper solution. Packy then left the bank and went straight to the library to get some books on computer programming.

Packy delivered what he promised. It’s his gritty resolve that defines how we continue to approach our work. Some may call us stubborn and persistent, but that scrappy, smart and dedicated attitude is what drives us to succeed and keeps our clients happy.