Hyland Software’s OnBase solution rates highly in the 2008 “Top 20 Best in KLAS Awards: Software and Professional Services” report

Report finds 100 percent of users surveyed would buy the OnBase® document management solution again

CLEVELAND – Jan. 7, 2009 – How are healthcare organizations managing to improve patient care in this time of ever-tightening budgets? The answer, for many, is with technology. But finding the right product isn’t easy. There are a lot of vendors on the market, all making different claims. To help organizations cut through the clutter and make the best possible decisions, there is the annual year-end “Top 20 Best in KLAS Awards: Software & Professional Services” report. According to the 2008 Top 20 report, OnBase is the only ranked Document Management and Imaging solution that users would choose to buy again 100 percent of the time.

“Safe, high quality patient care starts with access to complete medical records,” said Tim Tegeder, director of healthcare solutions for Hyland Software. “We work hard to meet this need, and are proud that OnBase, our document management solution, received the only perfect score in the telling “would you buy again?” category. But the work doesn't stop here – we know we can do better. That's why customers chose us the first time and why they would choose OnBase again.”

A major reason customers would choose OnBase again is because it has all the functionality they need. OnBase goes beyond supporting the electronic medical record (EMR) – it manages documents in administrative processes as well as clinical images such as EKGs. In fact, 78 percent of users reported that OnBase has all the functionality needed, a score that is fourteen percentage points higher than any other ranked Document Management and Imaging vendor.

The annual Top 20 Best in KLAS Awards for software and professional services are based on annual surveys completed by users of the products. For more information about KLAS, the Top 20 report and its rankings, visit www.klasresearch.com.

To learn more about Hyland Software’s healthcare solutions, visit www.onbase.com/Healthcare.

About KLAS and the 2008 Best in KLAS: Software & Professional Services report
KLAS helps healthcare providers make informed technology decisions by offering accurate, honest and impartial vendor performance information. KLAS independently monitors vendor performance through the active participation of thousands of healthcare organizations. The 2008 Best in KLAS: Software & Professional Services report is a summary of performance data collected over the past 13 months from healthcare professionals and IT Executives. Included in the report is a ranking of the Top 20 vendors overall, as well as a ranking of the top vendors in key areas of performance. The 2008 Top 20 Best in Class Awards are protected under copyright, 2008. KLAS Enterprises, LLC. All rights reserved. For more information about KLAS, go to www.klasresearch.com.