Claims adjusters face tremendous pressure in today’s high-cost, highly regulated claims environment. Providing fingertip access to the information that they need to accurately investigate and settle a claim not only eases their burden, but it lessens the risk of claims leakage for the insurer.
The OnBase Integration for Guidewire ClaimCenter provides a seamless integration to complement and extend the claims experience. Claims adjusters enjoy instant access to claims and policy documents from within the familiar ClaimCenter interface. This reduces the number of steps required to create certain activities records, freeing the adjuster to perform higher value tasks. Activities in ClaimCenter prompt OnBase to automatically initiate ancillary processes, such as Medical Review, Subrogation, Litigation, etc., to expedite claims processing.
Technical benefits of the OnBase Integration for Guidewire ClaimCenter include:
By implementing the right enterprise content management (ECM) solution on the heels of its new claims system, Hastings Mutual Insurance Company created a powerful claims solution.
OnBase extends the data management functionality of Guidewire by adding the ability to manage business-critical documents
By changing the way it managed its information,
one Midwestern insurer increased efficiency and customer service.
For claims adjusters to successfully continue to meet market demands, they need a better way to work.
OnBase is one of the most flexible and comprehensive ECM products on the market today. OnBase empowers users to grow their solutions as needs change and business evolves. It is tailored for departments, but comprehensive for the enterprise, designed to give you what you need today and evolve with you over time.
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