Hyland Software is a leading provider of world class enterprise content management solutions for the health insurance industry.
Our solution, OnBase, combines integrated document management, workflow management, business process management, and records management into a single application. OnBase manages digital content including scanned documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails and industry standard files such as 835 & 837, CMS1500, and UB04.
OnBase also provides organizations with the ability to automate business processes, reduce the time and cost of performing important business functions, improve organizational efficiency and address the need for regulatory compliance through the management, control and sharing of digital content with employees, business partners, customers and other constituencies.
OnBase provides a competitive advantage through streamlined processes, reduced costs, increased internal controls, audit assistance, and improved customer service. OnBase Insurance Solutions enable customers of varying sizes and characteristics to improve productivity levels by addressing specific document needs within each business area.
Our health insurance industry expertise is paramount in driving added value for our customers. We have experience with Fiscal Intermediaries for Medicare/Medicaid, commercial insurers, third-party administrators as well as Managed Service Organizations. We understand Health Benefit Plans & Health Administrative systems and are experienced in meeting industry-specific challenges, including security and compliance.
OnBase Insurance Solutions at similar organizations have helped to drive an increased capacity of more than 400 percent and in many cases have provided significant reduction in operational costs. One health insurance organization was able to reduce Open Enrollment processing from what previously took six days down to less than 24 hours using the OnBase Insurance Solution. Our solutions have given companies the reputation of “faster payer of claims”. We have many examples of these types of real results, many of which were solutions that took less than six weeks to deploy.
OnBase is uniquely developed as a single, robust software platform that is built from the ground up as a point-and-click configurable solution. This approach puts the ease of use and design in the hands of insurance companies, helping to minimize outside consulting and implementation costs. By leveraging a single platform approach, standard methodology and sound architecture, insurers are able to quickly adopt and easily expand the tools to meet your business needs with a service-to-software ratio that is a fraction of most other enterprise solutions.
Automating manual processes expedites Appeals & Grievances
Connect data and content with claims processes for faster, more efficient processing
Health Insurance Credentialing
Improve the quality and timing of new business processes
Instantly capture a prospect's information onsite to expedite enrollment
Effectively manage provider relations
OnBase is one of the most flexible and comprehensive ECM products on the market today. OnBase empowers users to grow their solutions as needs change and business evolves. It is tailored for departments, but comprehensive for the enterprise, designed to give you what you need today and evolve with you over time.
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