Stay competitive and enhance member service by integrating applications with an innovative ECM solution
Integrating your systems with OnBase, you speed processes like accounts payable, human resources and contract management by letting users stay in familiar applications to retrieve information. Quickly finding documents and information – like signature cards with a few mouse-clicks – gives you a competitive advantage by empowering employees to quickly respond to member requests.
"Now, we have a real-time, live interface for sending and retrieving documents from OnBase while employees are in the core system," says Kelly Gustafson, Redstone FCU assistant manager of Data Center Operations. "OnBase helps our front line staff serve members faster. Statements, checks, death certificates – everything they need is right in front of them."
It’s not about replacing your core; it’s about enhancing it with the ability to pull real-time information directly from your systems. OnBase does this by easily integrating with almost any core banking platform, with specific integrations built for:
- Open Solutions
- Jack Henry & Associates
- Harland Financial Solutions
OnBase also seamlessly integrates with technology investments across your credit union – including your loan origination systems (LOS), accounting software and human resource applications – to give users a single place to instantly find what they need. But it’s not just users who benefit from OnBase. Because the solution doesn’t require custom coding to implement, OnBase is easy to deploy and maintain. That frees your IT department to focus on other tasks. And since OnBase is easy to use, users need little to no training.
Integrating with OnBase, your credit union:
- Ties systems together to share information
- Speeds internal processes with automatic workflow timers and notifications
- Securely retains information if you change cores