Your ECM solution should allow you to monitor and report on the information and activity within your solution, without involving IT or database administrators.
An ideal ECM solution allows you to:
- Have real time visibility without involving IT. You need information about your business to make point in time decisions. You should have real-time visibility into your processes, including notifications of volume thresholds and aging content. This will allow you to eliminate bottlenecks and make timely decisions. You shouldn’t have to wait on a database administrator to get this for you. You should have the ability to run the reports whenever you want.
- Access dashboards from anywhere. Give your executives real time insights into their organization from their iPad. Add portals to your SharePoint sites, ensuring that the latest information is right at their fingertips.
- Analyze the data your way. Dashboards are great, but sometimes deeper analysis of the data is required. Does your ECM system integrate directly with Microsoft Excel, allowing instant extraction of data, allowing you to slice the data the way you need to? If you need to extract data to a data warehouse, this should be easy and cost-effective. It is your data after all.