If you have implemented ECM in one area of your organization, chances are you have identified additional areas that could benefit from it within a fairly short period of time. You may even have expanded your IT resources to accommodate enterprise system development.
But should you face a large-scale project—an enterprise-wide solution that needs to be implemented within an aggressive timeframe, for example, or a recently acquired business unit requiring data conversion from legacy systems to OnBase—certain factors can overwhelm your existing data conversion or digital imaging technical resources.
These could include the need to convert a warehouse of paper to digital format or to convert terabytes of acquired legacy data onto the OnBase ECM platform.. Your IT staff may simply need guidance documentation on proper test plans for their growing system , or help developing management reporting queries.
When these highly labor intensive activities are required, look to Hyland Global Services experts to help you perform them within established timeframes. Our support and mentoring approach ensures you and your staff will acquire valuable skills as part of the service, but will not sacrifice core tasks in the interim.
Our Conversion Services have performed hundreds of successful conversions of all sizes and complexity—including large, multi-terabyte conversions and proprietary file format migrations. Our staff completes their service by delivering to you detailed validation reports accounting for all legacy content. We deliver on-time, predictable, successful projects – earning a reputation in the industry as a highly collaborative partner with whom you can place your trust.
Imaging Services help hundreds of OnBase customers manage the capture and storage of critical business documents. Our methods ensure your documents—whether they are tax, title and finance forms, patient and student records, blueprints, HR documents, or invoices and checks—will be available in OnBase when your users expect them. We maintain the transaction integrity of your information at the document and page level, including checks, sticky notes and envelopes accompanying documents. And we can make all imported documents available to your users via the web with our cloud solution, OnBase Online.
Management Reporting Services most typically write reports that help our customers understand how daily transactions in their processes affect their business. Effective reports can contain just a few key components, but understanding how to get to those key components—and write the report in a way that is instantly useful, but doesn’t impact database performance—can be quite complicated. We understand how to do this, and regularly produce useful reports in a very short timeframe, so that your technical teams don’t have to take time away from their core tasks.
Solution Testing Services eliminate the time requirements of your staff to create an optimal test environment, to develop test plans, to document those plans, and even to train your staff in testing best practices. With this documentation and knowledge transfer, your staff will have a true understanding of the testing methodologies that reduce risk in upgrades or system expansions.