Higher education financial aid offices face a conundrum. There are more applicants and greater pressure to secure best-fit students, but less staff and reduced budgets. How does an institution process more applications faster with fewer resources? By switching out time-intensive paper-based processes for OnBase, Hyland Software’s enterprise content management (ECM) solution.
With OnBase, electronic documents and automated process tools allow institutions to quickly process high volumes of applications – even in peak periods – without the added costs of staff overtime and temporary help. OnBase integrates with your student information system (SIS) so that staff access the documents they need with just a click of a button. Increased process visibility even alerts staff of missing information. Schools send out better financial aid options sooner, encouraging students to enroll which helps meet enrollment goals.