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Customer Community

One of Hyland’s five core values is, “Our customers are our partners.” And it’s not just something we talk about. It’s something every Hyland employee lives every day. We also believe that getting any software technology to meet its full potential takes a vibrant user community.

That’s why we’ve developed our OnBase Customer Community. They’re dedicated to helping you get the most out of your OnBase solution. With our Customer Community, you have the opportunity to learn from your fellow OnBase peers and colleagues, as well as our experts.

The Hyland Software Community gives Hyland customers, partners and employees a single place to connect online. It combines a powerful networking and conversation tool with vetted expert knowledge from dedicated contributors

A single resource for customers and partners to:

Learn
Explore places like the Product Communities – chock‐full of information about OnBase modules including when, where, why and how to use them.

Share
Check out the forums to help out your fellow OnBasers by joining in on a conversation. Answer questions, pose new ones and share experiences.

Network
Friend others in the Community, add posts and places to your Favorites, fill out your profile and join groups to create and strengthen relationships.

If you’re already a partner or customer, log into Hyland.com/Community with your Users.OnBase.com or Team OnBase.com credentials. If you need to register for a new account, you can sign up here

Expanding your knowledge of OnBase only makes your solution stronger. The Customer Program webinars offer an easy way to find out more about OnBase and they fit every kind of OnBase user – business and technical, novice and expert:

  • OnBase 101: A monthly series that takes a high-level dive into the software or news in the ECM industry
  • ProductViews: A bi-weekly, introductory series with the latest info about OnBase products and solutions
  • TrainingViews: A deeper dive into OnBase that explores the technical nuances of OnBase
  • ReleaseViews: Stay current on the latest OnBase advances and learn about some of the business cases behind new development

All webinars are free and recorded live so they are available on Hyland.com/Community for easy on-demand access.

Learning from other OnBase users in your same industry is invaluable. Our Vertical OnBase Groups of User Experts (VOGUEs) bring you together to do just that. Each VOGUE has its own user-driven Web site to offer industry-specific webinars, educational resources and networking opportunities. That way, it’s easy to share new ideas, get advice and learn from your peers.

Industries represented include:

  • Commercial – including the energy, manufacturing and construction industries
  • Credit Unions
  • Financial Services
  • Government
  • Healthcare
  • Higher Education
  • Insurance

Plus, VOGUEs help us decide how to further develop OnBase. By submitting software enhancement requests directly to Hyland.