Why ECM for the healthcare enterprise needs to transcend generic ECM

Balancing superior care with escalating financial and regulatory pressures is weighing on every healthcare organization – from the largest IDN to smallest subacute facility. An indispensable part of meeting those challenges is resting on the shoulders of those in healthcare IT. They must keep information flowing so physicians, clinicians and staff have what they need to do their jobs.

However, within a healthcare organization’s intricate web of interdependent processes and subprocesses lurks the risk of critical content and data slipping through the cracks. With every passage of information from person to person, from HIT application to application, comes the chance for delay, error and compliance breaches.

Enterprise content management (ECM) helps organizations capture, manage, protect, store and access information previously outside of departmental processes and supporting applications. Not every ECM platform, however, provides an answer to the challenges unique to healthcare. Hyland Software’s OnBase ECM solutions do – from the ER to HR.

At every phase of patient care and service, OnBase ECM solutions for healthcare provide clinicians and staff with fingertip access to clinical and financial content normally outside core HIT applications. Every day, more than 900 organizations complete the patient record, eliminate reimbursement delays and enhance business processes with OnBase.

Satisfy your organization’s unique content needs

A true enterprise solution, OnBase arms you with the flexibility and functionality to overcome content-related challenges unique not only to healthcare, but also to your specific organization. OnBase provides you with an ECM platform that:

• Scales and grows with your organization, whether IDN, community hospital or subacute facility
• Supports inter- and intradepartmental processes, from patient access, HIM and clinical care to finance and administration
• Integrates with your core applications, including the EMR, HIS, ERP and billing systems, ultimately extending their value
• Manages almost any type of paper or electronic content, from insurance IDs and faxed orders to multipage EOBs, EDI transactions and invoices
• Ensures that clinicians and staff, regardless of role, see content in a way that makes sense for them

Transcend generic ECM

Additionally, OnBase ECM solutions are founded on the knowledge, expertise and input from clinicians and other credentialed healthcare professionals, within Hyland Software and among its customers. As a result, organizations using OnBase are confident that their ECM solution complies with HIPAA, Meaningful Use and other regulatory initiatives.